Strategic Account Manager - Oncology

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Actual compensation will depend on a candidate’s education, experience, skills, and geographic location.  The anticipated wage for this position is

$132,750 - $194,700

Position Summary

As a clinical expert, the Executive Strategic Account Manager (SAM) - Oncology role is responsible for developing and maintaining deep healthcare and marketplace expertise with a focus on Oncology across multiple customer segments (e.g., Healthcare Organization, Organized Medical Groups, Integrated Health Systems, Alternative Sites of Care, Independent Standalone Practices/Hospitals), targeted accounts and on-demand in other accounts within specifically assigned geographies.

Responsibilities

• Serving as a clinical expert in Oncology, our products, and their initiation and adherence requirements to support clinical decisions. 
• Collaborating with key Lilly business partners, the Oncology Senior/Executive Strategic Account Manager will strategically manage assigned accounts.
• Additionally, the Oncology Senior/Executive Strategic Account Manager will engage directly with system stakeholders (e.g., executive teams, department/service line heads, procurement, operations, etc.) to understand their challenges, needs, and opportunities.
• By aligning expectations across customer segments, this individual will help convey how Lilly brands and above brand resources can meet the healthcare needs of stakeholders and their members, ultimately advancing OBU’s vision and purpose at a local level.

Key Objectives/Deliverables

Ecosystem Readiness:

• Serving as a clinical expert in Oncology, our products, and their initiation and adherence requirements to support clinical decisions.
• Pulling through SAM strategy alignment with Directors of Strategic Accounts (DSAs) to support Population Based Decision Makers (PBDMs) vision with satellite accounts and other stakeholders.
• Developing and executing a Strategic Account Management (SAM) strategy for priority accounts at Health Care Professional (HCP) or site of care level.
• Coordinating SAM strategy with Team Lilly overlaps and leveraging SAM skills to execute brand strategies.
• Partnering appropriately and effectively with medical/outcomes colleagues.
• Establishing proficiency in health care organizations, including understanding provider delivery models, processes, and procedures influencing access to Lilly products.
• Maintaining a deep understanding of patient, product, and financial flow through prioritized health care organization (HCO) accounts.
• Identifying customer-focused initiatives to enhance Lilly’s brand equity in partnership with key customers across segments.
• Driving awareness and understanding of appropriate product use in future clinical care/diagnostic needs, including pre-approval information exchanges.
• Discussing clinical outcomes at a population health level to shape and optimize care pathways.
• Engaging in Oncology-specific initiatives to drive better patient outcomes at scale (e.g., optimizing transitions of care, EHR integration).
• Identifying opportunities for product and disease state education for prescribers and their support staff.

Access and Availability:

• Ensuring operational readiness (e.g., billing and coding guides, ordering information) for product launch.
• Advocating on behalf of patients as a clinical expert.
• Conducting analyses on product and market trends, including patient flow and continuum of care.
• Driving demand realization (awareness of Lilly product, formulary coverage within systems and for relevant payers and/or GPOs).
• Supporting access to Lilly products in health care organizations with limited access and accessible accounts with high volume or potential with a specific focus on certain prioritized accounts.
• “Increasing the lead” attitude to help more patients more quickly.
• Implementing strategic initiatives directed by business unit and brand strategy.
• Serves as a promotional, account management role compliantly supporting post-treatment decisions (i.e., initiation, adherence) and needs-based consulting.

Above-Brand Collabora