Sr. Manager, Supplier Governance & Metrics

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Qualifications & Experience

• Bachelor's degree in science, or a related field.

• 8+ years of experience in a pharmaceutical/ biopharmaceutical/Advanced Therapeutic Modality Products (ATMP) environment including previous QA experience – e.g., QA compliance role, Supplier Quality oversight and 2+ yrs managing teams.  ATMP experience a plus.

• Deep understanding of supplier management principles, governance frameworks, and performance metrics.

• Excellent analytical and problem-solving skills, with the ability to analyze supplier data and identify trends and improvement opportunities.

• Strong leadership and stakeholder management skills, with the ability to influence and collaborate effectively with cross-functional teams.

• Demonstrated ability to wield and develop technologies, innovations, programs, and procedures that move the business forward.

• Demonstrated and perceived ability to lead, develop and instill confidence through the reinforcement of teamwork and exemplification of BMS values.

• Excellent communication and presentation skills, with the ability to convey complex information to diverse audiences.

• Demonstrated innovation, flexibility, open-mindedness, and adaptability to meet objectives in a rapidly changing environment with shifting priorities.

• Strong decision-making capability and ability to think conceptually and understand impact of decisions.

• Ability to work independently and prioritize tasks effectively in a fast-paced environment.

• Mastery in using quality management and analytical software and tools.  Veeva Quality Suite and Tableau experience a plus.

Key Responsibilities

Supplier Governance Framework:

• Develop, implement, and maintain a comprehensive supplier quality governance framework to ensure effective management of supplier relationships.

• Define and document supplier quality governance policies, procedures, and guidelines to ensure consistency and compliance.

• Establish clear roles, responsibilities, and escalation processes for supplier quality governance activities.

Supplier Performance Metrics:

• Identify and define key performance and key quality indicator metrics to measure supplier performance, quality, and delivery in partnership with procurement, material sciences and site quality/operations teams.

• In partnership with BI&A, Predictive Compliance, and IT, develop and implement a supplier scorecard system to track and report supplier quality performance against established metrics.

• Analyze supplier performance data to identify trends, areas for improvement, and potential risks.

Supplier Performance Management:

• Support Supplier Quality Leads and cross-functional teams in the establishment of performance improvement/compliance improvement plans for underperforming suppliers.

• Participate in continuous improvement initiatives with suppliers to enhance performance and meet business objectives.

QMS Health & Maturity:

• Establish and execute on monitoring the performance of key quality indicators and metrics to assess the effectiveness of the VMM QMS and identify trends or areas of concern.

• Collaborate with VMM L1 Lead, Global Process Owner and Global Process Lead (GPL) to develop and implement strategies for enhancing the maturity of the QMS, such as process optimization, training programs, and continuous improvement initiatives.

• Develop and provide regular reports and updates to VMM