Patient Service Representative - Hospitalist, Santa Monica

General Information

Press space or enter keys to toggle section visibility

Work Location: Santa Monica, CA, USA Onsite or Remote Fully On-Site Work Schedule Monday-Friday 8:00am-5:00pm Posted Date 04/21/2026 Salary Range: $30.36 - 43.49 Hourly Employment Type 2 - Staff: Career Duration indefinite Job # 30079

Primary Duties and Responsibilities

Press space or enter keys to toggle section visibility

In this position, you will provide direct support to the physicians and patients for assigned physicians. Major duties include, but are not limited to: 

• Scheduling post hospital appointments
• Obtaining authorizations for appointments
• Acting as a liaison for the patients and physicians in the practice
• Assisting patients in accessing service within the health system
• Facilitating communication with referring physicians
• Referring patients to appropriate resources
• Providing follow-up through telephone and EPIC/Care Connect

Salary Range: $30.36-$43.49/hourly.

Job Qualifications

Press space or enter keys to toggle section visibility

Required:

• Experience in scheduling  appointments and obtaining authorizations 
• Skill in setting priorities which accurately reflect the relative importance of job responsibilities

• Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.

• Ability to creatively integrate competing demands into a productive working environment.

• Skill in verbal communications to clearly convey complex problems in both formal and informal situations.

• Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health

Preferred:

• Knowledge of specific specialty practice and workflows

• Working knowledge of patient related policies and procedures as well as a thorough understanding of the University system and it services and programs.

• Knowledge of hospital computer system, and personal computer systems and the various software products to perform administrative work.
• Familiarity and knowledge of authorization process & managed care programs

                        

As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final admin