Regional Manager, Americas After Market

Primary Duties & Responsibilities

• Lead and manage the Americas Aftermarket team (8-10 people) in the achievement of booking and revenue targets.
• Manage quotations and order intake such that product mix matches fabrication ability and shop floor loading.
• Plans and manages inventory such that repeat customers experience a minimum of delivery delays.
• Motivate and ensure team develops an in-depth knowledge of optical solution products to meet customer needs.  Suggests and promotes new products that fulfill customer requirements as applicable.
• Communicates order entry, expediting and customer delivery information accurately and expeditiously.
• Continually surveys, analyzes and reports on key accounts and key developments in each market segment.
• Partners with cross functional team to drive continuous improvement initiatives to optimize resources, improve margins, grow market share, and drive positive customer experience.
• Work in conjunction with sales and product line management to develop and implement sales plans and pricing strategies.
• Develop booking and revenue forecasts by market segment and product type.
• Periodically develop and analyze reports on competitive products, services and pricing. 
• Develop solid relationships with key customer contacts and accounts.
• Leadership, ethics and motivation are demonstrated in all activities.
• Senior sales and business group management is kept informed of all developing opportunities that could impact capacity and delivery.
• Fosters an environment of teamwork such that departmental objectives are accomplished.
• Responsible for all staffing, recruitment and hiring of department personnel.
• Continually monitors staff job skills, and training plan
• Provides development plans for each staff member 
• Manages team account portfolios to achieve booking targets

 

Education & Experience

• Education:  B.S. degree in Business preferred
• Experience: 
  •  At least 10 years B2B inside sales or customer service organization supporting end-users in a related field. 
  • 7+ years managing dynamic, high-performing team.
  • Experience with large ERP systems such as SAP / Oracle
  • Experience with Sales Force CRM
  • Experience with Quote to Fulfill business processes

Skills

• Demonstrated experience managing in a fast paced, multi-task environment.
• Ability to balance and prioritize shifting workload demands
• Proven leadership ability
• Strong interpersonal, teaming, and problem-solving skills.
• Work effectively with other members of Coherent Corp.
• Develop in depth knowledge of product portfolio associated with IR Optics applications, manufacturing processes, and wide range of industiral and laser applications. 

Working Conditions

• Sitting for extended periods of time working at a computer
• Follow best ergonomic practices
• Will to work off-core hours if needed
• 10% travel may be required

Physical Requirements

 

 

Safety Requirements

All employees are required to follow the site EHS procedures and Coherent Corp. Corporate EHS standards.

Quality and Environmental Responsibilities

Depending on location, this position may be responsible for the execution and maintenance of the ISO 9000, 9001, 14001 and/or other applicable standards that may apply to the relevant roles and responsibilities within the Quality Management System and Environmental Management System.

Culture Commitment

Ensure adherence to company’s values (ICARE) in all aspects of your position at Coherent Corp.:

Integrity – Create an Environment of Trust

Collaboration – Innovate Through the Sharing of Ideas

Accountability – Own the Process and the Outcome

Respect – Recognize the Value in Everyone

Enthusiasm – Find a Sense of Purpose in Work

 

Coherent Corp. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

 

If you need assistance or an accommodation due to a disability, you may contact us at talentacquisition@coherent.com.