TikTok Shop - Global Key Accounts Creator Operations Manager - Multi & Fashion

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.



Why Join Us

Creation is the core of TikTok's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact-for ourselves, our company, and the users we serve. Join us.



About the Team

The commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. We are looking for experienced Fashion and Multi Category Creator Operation Manager to bring their passion for the category, and their e-commerce experience to help brands find scale on TikTok Shop. Global brands are our key strategic partners, and we need a dedicated team to provide the best service to them. The team will play a critical role in establishing and leading strategic commerce partnerships between TikTok and the world's top-tier brands.



Our ideal candidate is an entrepreneur who possesses strong communication, ownership, a growth mindset with obsession to deliver results. This person will be a team player, with experience in managing enterprise accounts, open to learning new skills and developing expertise in content commerce, and demonstrate a proven track record of delivering results and problem-solving effectively in a fast moving environment. We are looking for those who are excited to be a part of something big.



Responsibilities:

- Develop a consistent and reliable pipeline of live shopping content to Tiktok Shop Multi & Fashion categories by elevating the penetration of high potential creator talents.

- Act as the bridge between creators & partners and the TikTok GKA Operations team to identify potential business opportunities to enable our key accounts' growth.

- Take in charge of affiliate GMV deliverables, be responsible for the whole process from planning to execution by working closely with merchants and creators to improve the short video content and live experience, as well as conversion efficiency

- Provide insights, product recommendations, and direction on growth & development strategies to merchants based on data analysis and current eco-system trends.

- Discover innovative business models and solutions for merchants' businesses by leveraging the creators eco-system resources

- Solve key challenges in affiliate business growth by strong collaboration with cross-function teams