Manager, Client Success - Podcast

iHeartMedia

                                                                             

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The audio revolution is here – and iHeart is leading it!  iHeartMedia, the number one audio company in America, reaches 90% of Americans every month -- a monthly audience that’s twice the size of any other audio company – almost three times the size of the largest TV network – and almost 4 times the size of the largest ad-supported music streaming service. And we were just recognized as one of the Top Media Sales Organizations by The Myers Report! 

In fact, iHeart has: More #1 rated markets than the next two largest radio companies combined;

• We’re the largest podcast publisher, with more monthly downloads than the second- and third-largest podcast publishers combined. Podcasting, the fastest-growing new media, today has more monthly users than streaming music services or Netflix;

• iHeart is the home of many of the country’s most popular and trusted on-air personalities and podcast influencers, who build important connections with hundreds of communities across America;

• We create and produce some of the most popular and well-known branded live music events in America, including the iHeartRadio Music Festival, the iHeartRadio Music Awards, the iHeartCountry Festival, iHeartRadio Fiesta Latina and the iHeartRadio Jingle Ball Tour;

• iHeartRadio is the #1 streaming radio digital service in America;

• Our social media footprint is 7 times larger than the next largest audio service; and

• We have the only complete audio ad technology stack in the industry for all forms of audio, from on demand to broadcast radio, digital streaming radio and podcasting, which bring data, targeting and attribution to all forms of audio at an unparalleled scale.  As a result, we’re able to combine our strong leadership position in audience reach, usage and ad tech with powerful tools and insights for our sales organizations to help them build success for their clients at a more efficient cost than any other option. 

Because we reach almost every community in America, we’re committed to providing a range of programming that reflects the diversity of the many communities we serve – and our company reflects that same kind of diversity.  Our company values stress collaboration, curiosity, welcoming dissent, accepting mistakes in the pursuit of new ideas, and respect for everyone.

Only one company in America has the #1 position in everything audio: iHeartMedia!

If you’re excited about this role but don’t feel your experience aligns perfectly with the job description, we encourage you to apply anyway.  At iHeartMedia we are dedicated to building a diverse, inclusive, and authentic workplace and are looking for teammates passionate about what we do!

                                                                             

What We Need:

iHeartMedia is the leading media and entertainment company with the largest reach of any digital, radio, outdoor or television entity in the U.S. iHeartMedia is looking for a Manager, Client Success - Podcast to join the Custom Podcast team and bring a positive attitude and a curiosity to learn.

You will be responsible for helping to establish and maintain the standard of excellence for client relationships. The position will be responsible for coordinating and partnering with Senior Account Managers on all aspects of campaign set-up and execution. The right candidate will be someone who thrives in a fluid and flexible environment, is intellectually curious, and has a strong acumen for problem solving. You’ll be working closely with many roles within the podcast team, reporting directly to the Podcast Account Director.

                                                                             

What You'll Do:

• Collaborate with Senior Account Managers and internal departments to ensure that sold programs are booked and executed in alignment with operational and sales initiatives

• Partner with internal Advertising Operations (AdOps) and Senior Account Manager as needed to communicate launch materials and troubleshoot any ad creative issues that impact tracking, implementation, or reporting

• Process all deliverables and work through any missing or incorrect tags/assets

• Upload Own uploading all assets & tags to Internal Systems