Services Director, AMS

Services Director, AMS 

Location: Atlanta, Austin  

Who we are   

Tricentis is a global leader in continuous testing and quality engineering. The Tricentis AI-based, continuous testing portfolio of products provides a new and fundamentally different way to perform software testing. An approach that’s totally automated, codeless, and intelligently driven by AI. It addresses both agile development and complex enterprise apps, enabling enterprises to accelerate their digital transformation by dramatically increasing software release speed, reducing costs, and improving software quality.    

Widely credited for reinventing software testing for DevOps, cloud, and enterprise applications, Tricentis has been recognized as a leader by all major industry analysts, including Forrester, Gartner, and IDC. We empower innovators to push the boundaries of software testing, fostering a global community of continuous learners who pioneer AI-powered, highly performant, highly secure end-to-end testing tools that accelerate our customers’ time to market including the largest brands in the world.   

What you’ll be doing 

Reporting directly to the SVP of Sales, North America, we are seeking a dynamic and driven Sales Director to join our growing team, building strategy and integration for Services Sales to Tier 1 and Tier 2 customers.  

Your focus will be on selling services such as implementation, consulting, and ongoing support to ensure our customers maximize the value of our software solutions. 

This is a hybrid position, in-office 3 days per week.

Key Responsibilities 

• Sales Strategy: Develop and execute a strategic sales plan to achieve and exceed services sales targets. 

• Client Engagement: Build and nurture relationships with prospective and existing customers, as well as partners, to align our services offerings with their business / customer challenges. 

• Solution Selling: Collaborate with internal teams and partners to craft tailored service solutions, including implementation, integration, training, and support packages. 

• Pipeline Management: Maintain a robust sales pipeline, ensuring accurate forecasting and timely reporting of sales activity and results. 

• Cross-Functional Collaboration: Work closely with sales, product, and delivery teams to align service offerings with client needs and ensure successful delivery. 

• Market Insights: Stay informed about industry trends, competitor activities, and emerging technologies to identify opportunities for growth. 

Basic Qualifications we’re seeking 

• 10+ years of experience in B2B sales, preferably in the software or technology services sector. 

• Working knowledge of selling software services, including implementation, consulting, training, and support 

• Enterprise sales (Tier 1 & 2) experience  

• A technical background and / or deep working knowledge of SDLC.  

• Demonstrated ability to work closely with ecosystem partners to achieve sales targets and ensure customer success.