Director, Insurance Technology Consultant (Commercial P&C)

About Us: At WTW’s Insurance Consulting and Technology (ICT), we blend cutting-edge advisory services for insurance companies with advanced technology solutions and unparalleled analytical capabilities. As the world’s largest provider of actuarial and insurance solutions, we support more than three-quarters of the globe's top insurers.

The Role: 

The ideal candidate is a senior technology consultant with a minimum of 10 years’ consulting experience, proven program management expertise on large-scale IT implementations (including systems integration), and a track record of balancing multiple client engagements. They are adept at leading teams, shaping solutions, and driving successful outcomes in complex, multi-stakeholder environments within the insurance or financial services sector. 

Skills and Competencies

• Stakeholder Management: Excellent relationship-building, influencing, and communication skills with senior business and IT leaders.
• Leadership: Ability to operate independently and collaboratively, lead cross-functional teams, and drive strategic initiatives.
• Problem Solving: Demonstrates creativity, critical thinking, and a focus on delivering business value.
• Delivery Excellence: Proven ability to manage risk, ensure quality, and deliver complex technology projects on time and within budget.
• Technical Acumen: Understanding of cloud architecture, web service data integration, and data storage concepts.

Work Style and Values

• Client Focus: Builds credibility and trust with clients, ensuring high satisfaction and retention.
• Adaptability: Comfortable transitioning between strategic and operational levels; thrives in dynamic, fast-paced environments.
• Collaboration: Works effectively across teams, geographies, and disciplines.
• Cultural Fit: Aligns with the organisation’s values of innovation, integrity, and excellence.

Must-Have Experience

• Consulting Background: At least 10 years in a technology consulting or professional services environment, with demonstrable success in client-facing roles.
• Program Management: Led projects with teams of 30+ people and multiple concurrent work streams. Responsible for creating, assessing, and evolving team structures and resource needs.
• IT Implementation: Delivered a minimum of 5 IT-based implementation projects, including at least 2 involving systems integration.
• Multi-Client Management: Experience managing and balancing multiple client engagements simultaneously.
• RfP and Sales Enablement: Hands-on experience with Request for Proposal (RfP) processes, including creation, presentation, and strategic input to increase win rates.
• Systems Integration Consulting: Led at least 2 systems integration projects in a consulting capacity, including project management and solution design to assess and build teams for client needs.

Preferred Qualifications

• 3-5 years’ experience in US P&C insurance, including Commercial Lines.
• Experience implementing major workbench, policy admin systems, rating engines, or underwriting-focused software products.
• Experience leading technology or process transformations within a US insurance carrier.
• Relevant technical degree or equivalent experience.
• Willingness to travel as required.

Company Benefits:

WTW provides a competitive benefit package which includes the following (eligibility requirements apply):

• Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Acc