OPS HUMAN SERVICES ANALYST - 64964585

Requisition No: 840488 

Agency: Department of Health

Working Title: OPS HUMAN SERVICES ANALYST - 64964585

 Pay Plan: Temp

Position Number: 64964585 

Salary:  $16.50 to $17.00/hour 

Posting Closing Date: 11/11/2024 

Total Compensation Estimator Tool

Job posting category (Open Competitive)

 

Your Specific Responsibilities:

  

Serves clerical support role for HIV/AIDS programs.  Enters data in CAREWare, HMS, MS Word and Excel for enrolled/eligible Ryan White clients and other HIV/AIDS clients.  Secures meeting rooms for staff meetings, trainings and webinars.  Sends meeting notices to appropriate staff and attendees.  Facilitates webinar and video conferencing, attends HIV/AIDS and case management staff meetings.  Prepares agendas and handouts, maintains and prepares meeting minutes, submits reports for approval and dissemination to staff.  Continuously checks, forwards, prints and/or sends faxes to ensure timeliness of task completion.  Assists clients with programmatic paperwork and provides internal and external referrals.  Maintains Hayes Fax System for programmatic staff:  Maintains staff log, provides passwords, creates staff profiles, trains staff, and provides technical support to staff as needed.

 

Manages Ryan White Rotation log (Excel report) for all authorization requests assisting supervisor in ensuring workload is evenly distributed to case managers.  Receives, maintains and distributes food vouchers and bus passes to case managers and/or clients.  Provides monthly audited report to supervisor.  Scans Ryan White client documents into required systems (HMS/CAREWare) as assigned.

 

Assists fiscal staff in preparing purchase orders for HIV/AIDS programs.  Regularly maintains inventory

 

Miscellaneous Activities:

Attends and participates in general staff meetings, staff development, such as team/staff meetings and in-service/continuing education.

Attends computer skills training classes as needed.

Performs related duties as necessary including public health services during disaster.

Maintains timely submission of EARs and timesheets.

Performs other duties as assigned.

 

Required Knowledge, Skills, and Abilities:

 

Knowledge of general office procedures and practices

Skilled at verbal communication, telephone etiquette, and use of DOH-Volusia telephones 

Ability to provide guidance and assistance to clients, coworkers, and community partners  

Ability to maintain confidential patient information meeting all HIPAA protocols

 

Qualifications:

 

Minimum -

Must have knowledge of general office procedures and practices

Must be skilled at verbal communication, telephone etiquette, and use of DOH-Volusia telephones 

Must have ability to provide guidance and assistance to clients, coworkers, and community partners  

Must have ability to maintain confidential patient information meeting all HIPAA protocols

 

Preferred -

Experience working with HIV/AIDS clients

Clerical experience in a medical office or clinic

Exper