Who We Are

At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.

We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.

We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.

Our Values

If this sounds like you, you’ll fit right in.

Department

Engineering

Who You Are

Justworks is seeking a highly skilled and innovative Senior Manager of Infrastructure Operations to lead our Infrastructure Operations team. In this pivotal role, you will be responsible for architecting, maintaining, and optimizing the infrastructure that powers our platform, ensuring its stability, availability, performance, and security.

As a Senior Manager of Infrastructure Operations you will lead a team of 5+ Infrastructure Engineers, guiding them through complex technical challenges and ensuring adherence to best practices in agile methodologies. Your expertise in AWS, operating systems, databases, networking, Kubernetes, and Kafka will be crucial in driving the success of our infrastructure.

This is a hands-on technical leadership role, requiring a deep understanding of all infrastructure components and the ability to implement innovative solutions that enhance our platform's performance and resilience. You will also be instrumental in advancing our infrastructure strategy, driving continuous improvement, and fostering a culture of excellence within your team.

The ideal candidate will bring a blend of strong technical skills and leadership experience, with a passion for infrastructure and a vision for how to scale and secure modern platforms.

This role will report to the Director of infrastructure, whom you will partner with on developing long-term strategies for the team.

Your Success Profile

What You Will Work On

• Lead and mentor a team of Infrastructure Engineers responsible for designing, maintaining, and executing technology programs aimed at enhancing the stability, availability, performance, and monitoring of our infrastructure platforms.
• Lead cross-functional initiatives to surface common pain points, architect comprehensive solutions, establish standards, and champion best practices in application development and operations.
• Collaborate with internal stakeholders to develop multi-year roadmaps that guide the evolution of our operating environment and support protocols, aligning with organizational goals.
• Design and implement cutting-edge infrastructure solutions that accelerate development velocity, bolster system resiliency, strengthen security measures, and ensure robust data availability across the organization.
• Proactively recommend and drive the implementation of infrastructure improvements, ensuring systems scale efficiently and meet performance requirements in response to business growth.
• Cultivate strong relationships with peers and stakeholders to promote cross-functional collaboration and align departmental objectives.
• Manage, scale, and grow a high-performing team of Infrastructure Engineers. Set performance goals, measure deliverables, and actively participate in recruiting, sourcing, interviewing, and hiring across the engineering team.
• Foster a team culture rooted in Justworks’ core values. Mentor and develop a team of talented Infrastructure Engineers, ensuring their professional growth and alignment with organizational objectives.
• Create an environment that fosters accountability and drives engagement, motivating team members to excel and meet their commitments.
• Empower the infrastructure team to achieve high levels of technical productivity, reliability, and simplicity through robust infrastructure solutions and effective Agile practices.
• Develop robust technical solutions for complex business challenges. Improve team delivery by defining, communicating, and implementing technical standards and best practices.
• Perform other related responsibilities as needed based on department and/or organizational needs.

How You Will Do Your Work

As a Senior Manager