Who We Are

At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.

We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.

We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.

Our Values

If this sounds like you, you’ll fit right in.

Who You Are

You are passionate about building community-driven experiences that connect customers with each other and amplify their voices. You thrive at the intersection of community and marketing—bringing empathy, creativity, and operational excellence to every initiative. You believe the best growth starts with meaningful customer engagement, and you know how to turn participation into impact.

As Community Marketing Manager, you’ll bring together relationship-building strengths with the strategic execution of a marketing professional. You are equally comfortable hosting events, managing online spaces, or partnering with cross-functional teams to build programs, highlight customer stories, and drive engagement across initiatives. You thrive in a dynamic environment where you can balance strategy with hands-on execution and contribute directly to the success of a growing program.

Your Success Profile

What You Will Work On

Member Engagement

• Welcome and onboard new community members and encourage ongoing participation.
• Build strong relationships by facilitating discussions and surfacing helpful resources.
• Capture and share insights from the community to inform product, marketing, and customer programs.

Events & Experiences

• Plan and execute virtual, in-person, and hybrid events in close collaboration with the central Events team.
• Manage logistics, promotion, and follow-up to ensure engaging experiences.
• Act as a host or moderator to create an inclusive and welcoming environment for members.

Community Marketing Programs

• Design and execute flagship community programs that foster recognition, advocacy, and belonging.
• Build and manage a pipeline of customer stories, testimonials, and case studies in collaboration with Content, PR/Social, and Design teams.
• Support recruitment and activation of members across subcommunities and advisory boards.
• Educate internal teams on community marketing’s vision, mission, roadmap, and goals. 

Community Spaces & Operations

• Manage activity in online forums and digital community platforms, ensuring members feel supported.
• Share news, updates, and launches in partnership with internal teams.
• Track program health (engagement, growth, advocacy outputs) and prepare insights for stakeholders.
• Research and recommend tools, processes, and approaches to grow and scale the community program.

How You Will Do Your Work

As a Community Marketing Manager how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following:

• Balances stakeholders - understands internal and external stakeholder requirements, expectations, and needs and acts fairly despite conflicting demands of stakeholders.
• Creative thinking - discovering new opportunities and solutions for problems by looking beyond current practices and using innovative thinking.
• Customer focus - builds strong customer relationships and delivers customer-centric solutions.
• Teamwork and communication - putting our collective best together through documentation, collaboration, relationship-building, listening, empathy, recruiting, and evangelism.
• Drives vision and purpose - painting a compelling picture of the vision and strategy that motivates others to action.
• Plans and aligns - breaks down objectives into appropriate initiatives and ac