Senior Director of Mobile Response Services (8309)

Job Purpose:
- The Senior Director of Mobile Response Services at Baltimore Crisis Response Inc is responsible for overseeing and enhancing the mobile crisis intervention services. This role involves strategic leadership to ensure the delivery of high-quality, responsive, and effective crisis intervention to individuals in need. The Senior Director will work closely with cross-functional teams to develop and implement innovative strategies that align with the organization's mission and goals.

Key Responsibilities:
- Lead the development and implementation of mobile crisis response strategies to improve service delivery and outcomes.
- Oversee the daily operations of the mobile response teams, ensuring adherence to best practices and regulatory requirements.
- Collaborate with community partners, healthcare providers, and stakeholders to enhance service coordination and integration.
- Develop and manage the budget for mobile response services, ensuring efficient allocation of resources.
- Implement and monitor quality assurance measures to evaluate the effectiveness of services and identify areas for improvement.
- Recruit, train, and supervise a team of crisis response professionals, fostering a culture of excellence and continuous learning.
- Analyze data and trends to inform decision-making and strategic planning for mobile response services.
- Advocate for the needs of individuals in crisis, promoting awareness and understanding of mental health issues within the community.
- Ensure compliance with all relevant laws, regulations, and organizational policies.
- Represent Baltimore Crisis Response Inc at community events, conferences, and meetings to promote the mission and services of the organization.

Required Education:
- A Master's degree in Social Work, Psychology, Public Health, or a related field is required. A Doctorate degree is preferred.

Required Experience:
- A minimum of 10 years of experience in mental health or crisis intervention services, with at least 5 years in a leadership or senior management role.
- Proven track record of developing and implementing mobile response strategies and programs.
- Experience working with diverse populations and understanding the unique challenges faced by urban communities.
- Demonstrated experience in managing budgets and financial planning for large-scale programs.

Required Skills and Abilities:
- Strong leadership and team management skills, with the ability to inspire and motivate a multidisciplinary team.
- Excellent communication and interpersonal skills, capable of building relationships with stakeholders, community partners, and government agencies.
- Ability to analyze complex situations and develop effective, evidence-based solutions.
- Proficiency in data analysis and performance metrics to evaluate program effectiveness and implement improvements.
- Strong organizational skills with the ability to manage multiple projects simultaneously and meet deadlines.
- Familiarity with relevant laws, regulations, and best practices in crisis response and mental health services.