HR Manager - West (Field/Stores)

POSITION TITLE:        HR Manager - Stores   
REPORTS TO:             HR Director - Stores  
DIRECT REPORTS:    HR Generalist 

POSITION SUMMARY

The HR Manager plays a key role in providing comprehensive HR support to our stores. This includes leading and supervising the HR Generalists, driving effective execution of HR processes including employee relations, talent management, performance management, and associate engagement. This role will also manage strategic HR projects that impact stores, including analyzing, planning, executing, and monitoring the success of those efforts. The manager will provide coaching and guidance to the regional, district, and store leadership teams by recommending solutions to business challenges. Ensures a consistent approach to all HR practices and compliance throughout the business. Assists in creating and maintaining a culture that promotes positive employee relations and engagement.

YOUR RESPONSIBILITIES

• Effectively work across all levels of the organization, serve as a trusted partner to leadership, and operate proactively to bring AEO HR priorities to life in stores
• Lead and supervise HR Generalists
• Work closely with field management to improve work relationships, build morale, and increase productivity and retention
• Demonstrated success in influencing associates at all levels of the organization
• Conduct complex workplace investigations related to HR policies including discrimination, harassment, and bullying, as well as investigations into other types of policy violations
• Support the organizations values to foster a diverse and inclusive workforce
• Analyze HR trends and metrics to make decisions and develop solutions, programs and policies in collaboration with business partners to continuously improve performance, retention and the overall associate experience
• Provide day-to-day performance management guidance (coaching, counseling, career development, succession planning, and corrective action) to District Managers and Regional Directors
• Provide training and guidance concerning compensation decisions
• Advocate for initiatives that will positively impact the store associate population
• Maintain in-depth knowledge of employment law requirements to reduce legal risks and ensure regulatory compliance
• Partner closely with internal legal counsel and compliance to ensure consistency
• Provide guidance and interpretation of HR policy, identify training needs and individual manager coaching needs
• Stay curious and research best HR practices, industry trends, and emerging approaches with a focus on innovation

QUALIFICATIONS:

• Seven+ years of experience in employee relations, human resources generalist work
• Experience in leading and developing high performing HR teams
• Experience in multi-unit retail HR preferred
• Experience with fast-paced, multi-unit, and geographically dispersed environments
• High level of comfort with most HR disciplines (employee relations, compensation, benefits, talent management, talent acquisition)
• High level of personal and professional integrity and ethics (authentic, compassionate, genuine and honest)
• Strong business orientation, drive for results, comfortable driving change and embracing innovation in face of ambiguity and complexity
• Presentation and facilitation skills; comfortable in front of small and large audiences
• Flexibility and adaptability; ability to analyze quantitative and qualitative data
• Strong project and time management skills
• Must be able to travel as required
• Bachelor’s Degree in related field or equivalent experience would be prefer

Get to Know AEO American Eagle Outfitters, Inc. (NYSE: AEO) is a leading global specialty retailer with a portfolio of beloved apparel brands including American Eagle, Aerie, OFFL/NE by Aerie, Todd Snyder and Unsubscribed.  Rooted in optimism, inclusivity and authenticity, AEO’s brands empower every customer to celebrate their unique personal style by offering casual, comfortable, timeless outfitting and high-quality products that are made to last. In addition to a robust e-commerce business, we operate stores in the United States, Canada and Mexico, with merchandise available in more than 30 countries through a global network of license partners.  At AEO, we believe in the power of our people and our brands. Our Better Together culture creates a mutual desire to succeed–inspiring our community to excel, while driving future growth for the business and associates. Through experience, exposure and education we empower associates to build their unique career journey.