Jobs and Careers
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Customer Service Branch Associate - Automotive Finishes
Sherwin-WilliamsLithia Springs, United Statesfull_timeVerifiedPosted 7 Aug 2024
About the role
This position is responsible for receiving and preparing orders, as well as safely moving, loading, and delivering products. This position is also expected to provide customer service and operate tinting, assist with scheduling, mixing and color matching equipment, as needed.
The individual selected for this role will be expected to work at Automotive Branch #9251 located at 1406 Trae Ln, Lithia Springs, GA 30122
What is the Process to get Started? Step 1 – Online Application
Find the role(s) that interest you on our Careers page: https://jobsearch.sherwin.com/ Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners
Step 2 – Digital Interview
Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions You’ll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation
Step 3 – In-Store Interview
Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal.
At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute—it matters to us. A general description of benefits offered can be found at http://www.myswbenefits.com/. Click on “Candidates” to view benefit offerings that y
The individual selected for this role will be expected to work at Automotive Branch #9251 located at 1406 Trae Ln, Lithia Springs, GA 30122
- Prepare and complete orders for delivery or pickup according to schedule (load, pack, wrap, label, ship)
- Load and unload products from deliveries
- Operate and maintain warehouse vehicles and equipment
- Assist in planning delivery schedule to optimize unit efficiency
- Assist customers in person and over the phone by determining needs and presenting appropriate products and services
- Process sales transactions accurately and consistent with policies and procedures
- Deliver products to the customer in a safe and timely manner
- Communicate and cooperate with supervisors and coworkers
- Keep a clean and safe working environment and optimize space utilization
- Follow quality service standards and comply with procedures, rules and regulations
- Ensure that the stockroom is organized
- Comply with inventory control procedures and assist with bi-annual inventory review
- Must be at least eighteen (18) years of age
- Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
- Must have a valid, unrestricted Driver’s License
- Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
- Must be willing to work all scheduled hours, with or without reasonable accommodation
- Must have at least one (1) year of work experience in customer service, retail, or sales
- Have at least one (1) year of work experience in a Sherwin-Williams Automotive Branch
- Have at least two (2) years of work experience in customer service, retail, or sales
- Have at least one (1) year of work experience using material handling equipment (for example: forklifts (stand and sit), pallet jacks, hand trucks, order pickers, vacu-hoists, drum dollys, conveyor belts, etc.)
- Have at least a High School diploma or GED
What is the Process to get Started? Step 1 – Online Application
Find the role(s) that interest you on our Careers page: https://jobsearch.sherwin.com/ Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners
Step 2 – Digital Interview
Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions You’ll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation
Step 3 – In-Store Interview
Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal.
At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute—it matters to us. A general description of benefits offered can be found at http://www.myswbenefits.com/. Click on “Candidates” to view benefit offerings that y
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