Business Strategy and Planning Director (Policy & Alliances)

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

We are currently seeking a talented Business Strategy and Planning Director for our San Antonio, Texas corporate office location.

As a dedicated Business Strategy & Planning Director you will provide support and guidance to executive management to identify, develop and communicate specific business strategies across functional areas, utilizing expert knowledge of USAA, industry, business development, and financial planning. Leads strategic analyses of business needs and environmental trends in support of business strategy development and planning processes and, as appropriate, enterprise strategy and planning processes. Conducts business strategy reviews to assess progress and drive awareness of strategy achievement.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be located at our San Antonio, TX corporate office location. Relocation assistance is not provided.

What you'll do:

• Drives the development and coordination of components within the overarching strategy for the Function.

• Works with executive management to establish strategic and operational framework that establishes enables short and long-term business goals and key results.

• Develops specific processes to lead the business strategic and operational planning process.

• Drives the alignment of business process and frameworks to enterprise strategy, process and framework.

• Partners with senior-level leaders across functions and channels to develop near- and long-term visions and roadmaps and works with business leaders to lead transition from strategy to execution.

• Maintains responsibility of integration of change management plans, project documentation and strategies for large, complex business specific initiatives that often impact the organization and/or enterprise.

• Identifies strengths and weaknesses to evaluate operational efficiency by establishing procedures and management routines to address gaps.

• Guides team members as they perform research and analysis.

• Supports executive leadership by leading the design, coordination, and governance of the annual strategic planning and operational planning processes.

• Leads and motivates cross-functional team members in strategy and operational plan development and implementation.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

• 8 years of directly related business planning consultation experience to include developing business strategy for short-term and/or long-term goals.

• Experience influencing and leading communication to senior executives, internal colleagues through concise, official and regular updates on status, progress, strategies and roadmaps

• Extensive experience in Project Management.

• Strong business acumen in financial services or related industry, and a proven track record to balance critical thinking with practical implementation skills.

• Experience working with clients/customers to realize business issues and develop a strategy for the business’s direction from the gathered insights.

What sets you apart:

• Juris Doctor (JD) or Master of Public Policy (MPP) degree.

• Demonstrated policy acumen, including knowledge of state-level policy changes.

• Experience collaborating with advocacy, government relations, and center of excellence teams.

• Proven research skills.

• US military experience through military service or a military spouse/domestic partner.

Compensation range: The salary range for this position is: $114,080 - $218,030

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).