Manager, Digital Product Management (DLS)

About Carrier:

Carrier, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure the safe transport of food, life-saving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier.

About this role: 

Carrier is transforming HVAC through connected systems, AI, and intelligent energy optimization. We are seeking a high-caliber Product Manager to lead digital solutions for our Ductless portfolio. This role combines hands-on execution with meaningful ownership of product direction. You will own the product backlog and roadmap execution — while actively contributing to product strategy, differentiation, and long-term vision. 

Key Responsibilities: 

What You Will Own 

• End-to-end product backlog and delivery execution 
• Multi-quarter roadmap for Ductless digital solutions 
• Feature prioritization grounded in customer insight and business impact 
• Measurable outcomes: adoption, connected penetration, reliability, and operational efficiency 

What You Will Do:

Roadmap & Execution Leadership 

• Translate product strategy into well-defined roadmaps and actionable backlogs 
• Write clear user stories and acceptance criteria 
• Partner closely with engineering and design to deliver high-quality releases 
• Balance innovation with reliability and product quality 

Strategic Contribution 

• Contribute to 2–3-year digital vision for Ductless systems 
• Identify differentiation opportunities across connectivity, AI, and ecosystem integration 
• Use customer research, field insights, and data to inform roadmap direction 
• Influence hardware and platform decisions to support digital differentiation 

Business & Outcome Accountability 

• Define and track KPIs tied to adoption, engagement, quality, and commercial performance 
• Build business cases for major initiatives 
• Partner with Finance and Commercial teams to ensure initiatives drive measurable impact 

Technical & Ecosystem Alignment 

• Engage in architecture discussions across firmware, IoT connectivity, APIs, and cloud platforms 
• Ensure seamless integration with Carrier’s Smart Home App and broader digital ecosystem 
• Advocate for scalable, reusable platform capabilities 

Cross-Functional Leadership 

• Aligning hardware, firmware, mobile, cloud, marketing, and sales teams around shared priorities 
• Drive launch readiness and post-launch adoption 
• Operate with autonomy while maintaining strong stakeholder alignment 

Required Qualifications: 

• Bachelor’s degree 
• 5 + years of product management experience in digital or connected products 
• 1 + years of experience in IoT, connected devices, or cloud platforms  

Preferred Qualifications: 

• Demonstrated ownership of backlog and roadmap execution 
• Experience contributing to product strategy and long-term planning 
• Strong technical fluency in IoT, APIs, cloud platforms, and mobile ecosystems 
• Ability to influence cross-functional stakeholders without direct authority 
• Strong analytical and business acumen 
• HVAC, ductless, or connected home experience preferred. 

Benefits:

Employees are eligible for benefits, including:

• Health Care benefits: Medical, Dental, Vision; wellness incentives
• Retirement benefits
• Time Off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty; military leave; purchased vacation 
• Disability: Short-term and long-term disability 
• Life Insurance and Accidental Death and Dismemberment 
• Tax-Advantaged Accounts: Health Savings Account; Healthcare Spending Account; Dependent Care Spending Account 
• Tuition Assistance 

To learn more about our benefits offering, please click here: