Cyber Operations Advisor- Identity | Remote, USA

This position will be fully remote and can be hired anywhere in the continental U.S. 

Optiv is seeking a Cyber Operations Advisor to join Optiv Security’s 24x7x365 Security Operations Center as a member of the Advanced Fusion Center (AFC) team. The Optiv AFC line of business consists of providing security operations expertise to a robust and growing client base.  Our team is comprised of highly technical individuals capable of delivering managed services to clients in all industry verticals. The Optiv AFC specializes in custom-tailored security solutions delivered primarily through three practice teams: Client Engagement, Engineering Operations, and Detection and Response Operations. These teams work in tandem to assist our clients in reaching their security maturity goals.  

The Cyber Operations Advisor (COA) is a senior technical leader and strategic partner responsible for driving measurable security outcomes, operational maturity, and client value through data-driven insights. The COA combines deep cyber operations expertise with advisory capabilities to lead complex technical engagements across multiple clients. This role focuses on metrics-driven performance, proactive risk management, and continuous improvement—defining, analyzing, and optimizing KPIs, SLAs, and service metrics to demonstrate value. Acting as a trusted advisor, the COA translates business requirements into actionable security strategies and collaborates with internal engineering and threat teams to implement corrective actions and systemic enhancements that elevate client satisfaction and operational efficiency. 
 
The Cyber Operations Advisor believes and lives the Cyber Operations guiding principles:  

• Deliver quality security outcomes 

• Drive efficient and timely operations 

• Actualize continual improvement and innovation 

• Protect the customer 

 
 How you'll make an impact 

• Independently lead multiple technical engagements simultaneously, ensuring timely delivery of measurable security outcomes and operational improvements across client environments  

• Convert client business requirements into actionable technical strategies and capabilities that align with security objectives and deliver measurable value  

• Collaborate with internal teams and clients to design strategic roadmaps and execute plans that advance operational maturity and security posture  

• Drive service maturity by analyzing KPIs, SLAs, and performance trends to deliver actionable insights and continuous value improvements  

• Evaluate and align security solutions and recommendations with client requirements, risk profiles, and strategic objectives to ensure optimal fit and effectiveness  

• Assist in the documentation of business requirements, use cases, and ROI analyses to support informed decision-making and demonstrate value  

• Act as a technical advisor during pre-sales and post-sales engagements, ensuring solution alignment and client confidence  

• Provide technical expertise for proposals, contracts, and service descriptions to ensure accuracy and alignment with client needs  

• Recognize and recommend cross-sell and up-sell opportunities across AFC services  

• Lead or support security initiatives from planning through execution  

• Apply hands-on expertise to operationalize threat intelligence across EDR, SIEM, SOAR, and related domains, improving detection and response capabilities  

• Analyze patterns and anomalies to identify potential advanced threats and recommend proactive mitigation strategies  

• Conduct architectural reviews and provide recommendations to strengthen security, posture and operational efficiency  

• Assess and recommend custom detection logic, automation, or tool enhancements to address evolving threats and operational needs  

• Assist with platform configurations, detection logic, automation improvements  

• Build and develop relationships with internal and external stakeholders  

• Identify an