Newcomer Support Services, Ukrainian Caseworker
Community Refugee & Immigration ServicesAbout the role
Description
Seeking a candidate with experience providing case management services to support newly arrived Ukrainians and link them to local social service resources. Strong preference for fluency in the Ukrainian language to best serve the affected community, but language capacity is not required.
Full-time, 40 hours/week, competitive hourly wage, medical/dental/vision insurance eligibility, paid time off and paid holidays, flexible spending account (FSA) program, 403b tax-deferred retirement savings option, direct deposit, training opportunities, availability during office hours of Monday-Friday 8:30am-4:30pm with occasional evening and weekend availability
Conduct a family needs assessment and implement a caseworker/client-developed action plan within the service period
Link clients to identified community resources and collaborate with other social service and community entities to support client efforts towards self-sufficiency
Perform home visit/s to assess client welfare and current and/or expected needs
Provide transportation and/or facilitate client attendance to necessary appointments including, but not limited to, the social security office, health screening/s, workforce development, benefits, and school enrollment
Provide language interpretation and/or translation as needed to support client services
Maintain thorough case documentation through written case note records of all services provided and ensure timely completion of required forms/paperwork
Actively contribute to a supportive, client-centered team through steadfast support of colleagues, reliable communication, and participation in weekly program staff meetings and various trainings
Requirements
Minimum of a High School Diploma or GED
Skilled in interpersonal and intercultural communication
Ability to be self-directed with position responsibilities
Strong organizational skills
Proficient skills with Microsoft Excel, Google Apps including Google Drive, e-mail, and internet
Possess professional abilities in spoken and written English language
Experience facilitating partnerships with community social service providers
Experience working with diverse populations
Experience working with limited English-speaking communities
Fluency in the Ukrainian language is strongly preferred, but not required
Participate in a required background check
Valid driver’s license, reliable vehicle, and current automobile insurance with clean driving record and willingness to drive clients
Work Experience and Education Preferences:
Prefer bachelor’s or other four-year undergraduate degree in a social service, social work or health-related field or 2 years of related work experience
Experience providing case management to individuals and families
Experience working with interpreters
To be eligible to be added to CRIS' agency vehicle insurance and drive agency vehicles, the candidate must have or be willing to obtain an Ohio Drivers License, have at least 2 years of driving experience in the U.S., and a clean driving record assessed through a review of the Motor Vehicle Report
Strongly prefer experience with refugee resettlement
CRIS IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER. Qualified applicants are considered for employment without regard to race, color, religion, gender, national origin, age, mental or physical disabilities, marital status, veteran status, sexual orientation, gender identity or expression, genetic information, or any other characteristic protected by applicable law. All employment decisions shall be consistent with the principles of equal opportunity employment. Accommodations to enable all individuals to participate in the application process may be provided upon advance request.
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