Unit Associate I - Per Diem, Various 5 and 8 Hour Shifts, Surgical Access, Atlantic Health Morristown Medical Center
Atlantic Health SystemAbout the role
- Cross coverage for Chart Creation and use of procedure pass in Epic. Completing needs for preoperative paperwork and tasks.
- Greets patients, families and visitors to the Surgical Family Waiting Area.
- Manages phones both internally and externally. Transfers calls appropriately.
- Confirms family and visitor contact information.
- Communicates process with regards to waiting, surgery and recovery.
- Consistently check Epic for patient arrival times.
- Calls patients to communicate surgery time changes.
- Calls patients to question their arrival time.
- Completes and organizes any necessary paperwork for patient, families, visitors, next date of surgery and preop.
- Provides explanations and answers for any and all questions from patients, families and visitors to the area.
- Directing people appropriately when they need to navigate to another area of the facility and/or possibly escorting them when they identify the need.
- Must be able to work variable shifts according to the needs of the department. The department is staffed from 5am through 10pm Monday through Friday. The FWA is a part of Surgical Services at MMC and there are multiple locations. There may be instances where you may be asked to fill in at another site when there are severe staffing shortages.
- Maintain a clean and organized workspace.
- Monitor any needs of the waiting area – cleaning, tidying, repair and maintenance.
- Maintaining inventory supply and stocking units according to established procedures and standards.
- Perform other relevant duties as assigned.
Required:
- High School Diploma or GED
Preferred:
- 6 months of health care work experience
- Knowledge of computers & Epic preferred.
- Knowledge of HIPAA and how it applies to the environment you work in.
Strong customer service skills and willingness to focus on patient experience.
At Atlantic Health, our promise to our communities is; Anyone who enters one of our facilities will receive the highest quality care delivered at the right time, at the right place, and at the right cost. This commitment is also echoed in the respect, development and opportunities we give to our more than 22,000 team members. Headquarters in Morristown, New Jersey, we are one of the leading non-profit health care systems in the nation. Our facilities and sites of care include:
- Atlantic Health Morristown Medical Center, Morristown, NJ
- Atlantic Health Overlook Medical Center, Summit, NJ
- Atlantic Health Newton Medical Center, Newton, NJ
- Atlantic Health Chilton Medical Center, Pompton Plains, NJ
- Atlantic Health Hackettstown Medical Center, Hackettstown, NJ
- Atlantic Health Goryeb Children's Hospital, Morristown, NJ
- Atlantic Health CentraState Healthcare System, Freehold, NJ
- Atlantic Medical Group
- Atlantic Visiting Nurse
- Atlantic Mobile Health
- Atlantic Rehabilitation
We have more than 900 community-based healthcare providers affiliated through Atlantic Medical Group.
We have received awards and recognition for the services we have provided to our patients, team members and communities. Below are just a few of our accolades:
- Chosen for 17 years by Fortune as one of the magazine’s “100 Best Companies to Work For."
- Atlantic Health Morristown and Atlantic Health Overlook Named by Newsweek as two of the “World’s Best Hospitals” in 2026.
- Atlantic Health Morristown and Atlantic Health Overlook ranked within the top three hospitals in New Jersey by U.S. News & World Report’s 2025-2026 Best Hospital rankings.
- Atlantic Health scored four “A” grades by The Leapfrog Group in its Fall 2025 Hospital Safety Grades, performance measures reflecting errors, accidents, injuries and injections, as well as systems hospitals have in place to prevent harm.
- Atlantic Health Morristown and Atlantic Health Overlook are New Jersey's only hospitals to be named among America's 50 Best hospitals by Healthgrades in 2026.
- Named by Becker's Healthcare as one of the "165 Top Places to Work in Healthcare – 2026.
- Atlantic Health Morristown, Atlantic Health Overlook, Atlantic Health Chilton and Atlantic Health Newton all Forbes Top Hospitals for 2026.
- Named by Newsweek as one of America’s Greatest Workplaces for Inclusion & Diversity 2025.
- Atlantic Health rat
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