Financial Services Representative I

The speed of technology. The influx of data. Shifting regulations. Increased customer expectations.

That's where you'll find SS&C, helping clients find opportunity in ever-changing and complex customer, business, and regulatory requirements. Mastering complexity is a constantly changing and evolving challenge – one that only a few people can embrace and thrive upon.

If you see your opportunity in complexity, then we are the right fit for you.

Job Description:

Financial Services Representative I

Locations: Kansas City, MO | Hybrid/Onsite 6 Days Each Month

Why You Will Love It Here!

• Flexibility: Hybrid Work Model & a Business Casual Dress Code, including jeans
• Your Future: 401k Matching Program, Professional Development Reimbursement
• Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays
• Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave
• Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity
• Training: Hands-On, Team-Customized, including SS&C University
• Extra Perks: Discounts on fitness clubs, travel and more!

What You Will Get To Do:

• Research, process, and resolve complex transactions, relay problems to management when necessary
• Direct and train others as directed by management; makes suggestions for additional training programs
• Participate in corporate initiatives, best practices and other improvement teams as needed
• Coordinate special projects and reports as assigned
• Track and report trends identified with an end goal of error minimization or elimination
• Ensure adherence to legal and procedural standards
• Review and resolve bank open items related to assigned clients
• Meet quality and productivity goals

What You Will Bring:

• Knowledge of transfer agency, fund procedures, and Federal regulations required in order to process complex transactions accurately and/or communicate with clients, shareowners, broker/dealers.
• Excellent verbal and written communication skills, able to converse knowledgeably and concisely with clients, team members and management.
• Demonstrated ability to provide effective coaching and feedback to develop and support team members.
• Excellent problem solving skills.
• Ability to interpret written requests/issues accurately and supply appropriate follow-up action as necessary.
• Strong computer skills with demonstrated proficiency with the Microsoft Office Product Suite.
• Meets and surpasses quality and productivity objectives within current role; brings a quality mindset to all aspects of the work.
• Excellent ability to multitask in a fast-paced environment, handling and following through on multiple tasks within multiple deadlines for multiple clients.
• Ability to deal with unexpected situations and address sensitive issues.
• Good organizational skills with attention to detail in order to ensure that all deadlines and service levels are met
• Experience with SS&C (formerly DST) proprietary software programs such as TA2000 and AWD preferred

Thank you for your interest in SS&C! To further explore this opportunity, please apply through our careers page on the corporate website at www.ssctech.com/careers.

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SS&C is an equal opportunity employer and values a diverse and inclusive workplace.  All qualified candidates will receive consideration for employment without regard to age, race, color, religion, genetic information, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. For more information about Equal Opportunity in the Workplace please click here and here.   SS&C is committed to working with and providing reasonable accommodation to job applicants with disabilities.  If you are a qualified individual with a disability and need an accommodation or accessibility assistance to complete the online application, please contact us at PeopleCenter@dstsystems.com for assistance.