TikTok Shop - Strategy Product Manager Anti-Fraud Solutions

Responsibilities

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve. Join us.

Ecommerce's Governance and Experience is a global team responsible for ensuring our marketplace is safe and trustworthy for not only users but also sellers and creators. We value user satisfaction and work on policies, rules, and systems to ensure quality. As the Anti-fraud product manager, you will be responsible for building, improving, and monitoring business processes that detect and prevent fraudulent activities in various scenarios including but not limited to transactions, KYC, after-sales and seller-buyer-creator interactions.

Responsibilities
- Develop forward-looking risk control strategies through analyzing user behavior, content, user feedback and other data, drive the improvement and upgrade of product safety mechanisms, and be responsible for the effect of risk solution plans
- Cooperate with tech and analytic, build and improve risk perception, identification, intervention and governance effect measurement systems, and design common risk control products and services that can support different businesses
- Reduce capital loss and improve metrics related to risk exposure by building a systematic framework of risk management to cover the entire life-cycle of business
- Manage prioritization and balance trade-offs among seller experience, user experience, creator experience, and platform performance/protection within the ecosystem
- Engage with various business, operation, tech and security/risk stakeholders to solve risk problems at scale

Qualifications

- Bachelor's degree or above with a background in Computer Science, Business Analytic, Math, Statistics, or related field
- Minimum of 2 years of relevant experience in one of the following areas: Antifraud, Finance Service, Risk Management, Trust & Safety
- Analytical and quantitative skills with the ability to use data and metrics to back up assumptions, recommendations, and drive actions
- Interpersonal skills with the ability to build relationships and effectively liaise with people at all levels
- Understanding of new fraud motives and sensible diagnosis of key control points

Preferred Qualifications:
- Experience in E-commerce or Tech industry is a plus
- Proficiency in SQL and data analysis is a plus
- Fundamental understanding of statistics or Machine Learning based algorithms is a plus

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at ecommerce.accommodations@tiktok.com

Job Information

【For Pay Transparency】Compensation Description (annually)

The base salary range for this position in the selected city is $156864 - $296020 annually.​

Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.​

Our company benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support our employees to give their best in both work and life. We offer the following benefits to eligible employees: ​

We cover 100% premium coverage