TECHNICAL WRITER/EDITOR

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

None

Clearance Level Must Be Able to Obtain:

None

Suitability:

Public Trust/Other Required:

NACI (T1)

Job Family:

Program Management

Job Qualifications:

Skills:

Deliverables Management, Microsoft SharePoint, Procedural Documentation, Project Documentation, Technical Writing

Certifications:

Experience:

3 + years of related experience

US Citizenship Required:

No

Job Description:

We are GDIT. As one of the largest IT and mission services providers to the government, we own our opportunities to better enable organizations to identify theirs.

You can make GDIT your place. You make it your own by turning obstacles into action. By owning your opportunity at GDIT, you’ll play an important role in providing the technologies and services that millions of professionals depend on, every day.

Our work depends on Technical Writer/Editor joining our team to assist the Office of Medicare Hearings and Appeals (OMHA) in managing its appeals workloads.

As a Technical Writer/Editor you will help ensure today is safe and tomorrow is smarter. You will deliver simple solutions to complex problems. You’ll tailor cutting-edge solutions to the unique requirements of our clients.

HOW A TECHNICAL WRITER/EDITOR WILL MAKE AN IMPACT:

• Participate in researching, analyzing, and creating technical documentation such as end user guides, process/procedure documentation, training materials, and technical communications.
• Translating technical information into clear, readable documentation to be used by both technical and non-technical users. Documentation includes technical documents, business proposals, memos, reports, user manuals, knowledge base articles, status reporting, briefings and presentations, functional descriptions, system specifications, guidelines, special reports, and other project deliverables to meet contract requirements.
• Participating in researching and compiling technical data for use in various operations and maintenance manuals, training materials, system design documents, and other technical documentation.
• Obtaining data from review of documentation, interviews with client and project personnel (SMEs), drawings, schematics, reports, and the study of published material.
• Researching and gathering technical and background information for inclusion in project documentation and deliverables.
• Developing outlines and drafts for review and approval by technical specialists and stakeholders ensuring that final documents meet applicable contract requirements and regulations.
• Organizing and maintaining documents in a documentation repository.
• Proofreading and providing feedback on materials prepared by peers.
• Developing and maintaining knowledge of relevant technologies as assigned.
• Providing occasional backup project support, such as assisting with onboarding processes, scheduling, training records, and other tasks to meet contract requirements as needed.

WHAT YOU’LL NEED TO SUCCEED:

• Bachelor of Science.
• 2 + years’ experience in Microsoft Office suite proficiency.
• 2+ years’ experience preparing document for delivery or publication.
• Excellent writing/editing skills.
• 2-3 years’ experience in technical writing.
• Expertise in Section 508 Compliance.
• Experience in quality assurance measures.
• Experience with Confluence and Microsoft Teams preferred.
• An attention to detail and correct usage of formatting, grammar, and spelling is a must.
• Strong ability to learn quickly and understand technical language and terminology around the products and systems being supported.
• Must be able to work independently in a team environment and be flexible around evolving needs while managing both schedule and overall commitments to meet project deliverables.

DESIRED SKILLS AND EXPERIENCE:

• Experience/background within the healthcare industry and/or government contracting is desirable
• Familiarity with remediation of technical documentation to comply with accessibility standards such as Section 508 compliance.
• Familiarity with SharePoint and version control procedures.
• Familiarity with agile approaches.
• Familiarity with Microsoft Project and other project management tools.
• Strong attention to detail to meet qu