Executive Director, Chief Operating Officer Biltmore Cardiology (Arizona Market)

JOB DESCRIPTION: 

Tenet Healthcare Corporation, through its subsidiaries, owns and operates acute care hospitals and related health care services across the United States.

We have one common goal at Tenet - to provide excellent care to our patients.  Through our extraordinary caregivers who come to work every day and save lives, deliver babies and take care of people when they need it most, Tenet’s hospitals aim to provide the best possible care to every patient, with a clear focus on quality and service.  Focusing on quality is how we build sustainable value and growth over the long-term.  This has been and will be our competitive advantage. 

Reporting Relationships

The Executive Director, Tenet Physician Resources (ED-TPR) reports directly to the Senior Director/CEO, Tenet Physician Resources in the respective market.  The ED has responsibility for: coordinating with the local market unit and TPR leadership the strategy for the TPR service line/business unit, including developing a physician manpower strategy within their assigned market(s). The ED serves as a liaison and point of contact in initiating, managing, and finalizing physician employment transactions. This role requires heavy and regular interaction with the TPR market operations leadership and as needed with TPR leadership based in the Dallas home office.  

The ED oversees all market operations for physician employed practices in given TPR service line/business unit and will conduct daily interactions in a way that demonstrates a positive organizational attitude and effectiveness, and models the organization’s Mission, Vision and Values. The ED will manage the Associate Directors of Practice Operations and will oversee the activities in those market practices including physician human resources requirements, customer service, customer satisfaction, financial analysis, Meaningful Use attestations, business information systems, practice profile analysis and compliance with regulatory bodies.  The ED manages physician practices to budgeted expectations; ensure practices are operating within Tenet compliance regulations; and ensure all physicians and leaders understand business aspects of their practice.  Manages individual physician relationships maintaining balance between meeting pro-forma expectations and keeping the physician positive.   Works with physician leadership to identify new lines of business, additional streams of revenue, and new methods to mitigate costs. Ensures regulatory compliance with agencies such as OSHA, CLIA, DHS and others as appropriate.

As a leader in healthcare, Tenet is committed to providing the best possible care to every patient, with a clear focus on quality and service.  Strong leadership is essential to delivering on this commitment, and we believe the quality of our leaders can give us a significant long-term competitive advantage.  We want to ensure every current and future leader in Tenet is successful, and we support that through our selection and hiring process and by providing coaching and training to our leaders.

In this regard, we have identified core attributes that will enable a leader to succeed at Tenet, and have defined them within five areas critical to performance: 

Use Astute Judgment

• Demonstrates exceptional financial management and analytical skills while participating in the annual (and periodic update) physician manpower planning process
• Identifies and vets new physician opportunities based on research and analysis regarding community need and interaction with hospital and regional leadership to understand hospital-based physician needs (i.e., hospitalists, etc.)
• Establishes bold physician employment plans consistent with the law and Tenet’s ethical standards while maximizing TPR service-line growth potential and local patient access to quality physician care
• Monitors trends in physician patient origin, care access, attrition and retirements, and other patient-focused trends to identify TPR service line growth opportunities, service and patient access issues and either encourage or correct action plan implementation.
• Demonstrates excellent interpersonal communication skills that result in creating a positive feeling with candidates and the groundwork for a continuing strong relationship.
• Possesses deep knowledge of the particular TPR market including the community positives/negatives, and quality of personal and professional life. 
• Assesses in-market acquisition opportunities, including the practice location, space, FFE, and staffing.

 Drive Organizational Success

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