Client Engagement Manager

This role sits at the intersection of client relationships, market research, and marketing execution. You will play a key role in strengthening existing client relationships and helping position our team as a leader in the industrial real estate market. This is an excellent opportunity for someone looking to build a long-term career in commercial real estate, with meaningful exposure to clients, deals, and strategy from day one.

Client Relationship Management

• Build and nurture relationships with institutional landlords, developers, and ownership groups
• Maintain consistent, professional communication with existing clients
• Support brokers in managing and expanding key client relationships
• Deliver a polished, high-quality client experience

Market Research & Client Deliverables

• Build and maintain:
  • Lease comparables
  • Sale comparables
  • Competing inventory analyses
  • Active tenant tracking
• Update and distribute lease activity reports
• Translate market data into clear, client-ready insights and presentations
• Support pitches and strategic client discussions

Marketing & Thought Leadership

• Lead and execute targeted marketing initiatives including:
  • LinkedIn strategy and content
  • Email campaigns
  • Quarterly newsletters
  • Market reports and case studies
• Help position the team as a trusted authority in the industrial real estate market
• Ensure consistent and high-quality brand presence

CRM, Data & Process Management

• Build, maintain, and enhance the team’s CRM/database
• Track client relationships, prospects, and deal pipeline activity
• Create systems that improve organization, efficiency, and proactive outreach
• Ensure data accuracy and usability across the team

Technology & AI Enablement

• Identify and implement tools to improve team productivity
• Leverage AI to streamline research, reporting, and marketing workflows
• Help modernize processes and increase overall team efficiency
• Serve as a resource for technology adoption and best practices

Qualifications

• 0–4 years of professional experience (real estate, finance, consulting, sales, marketing, or related field)
• Open to candidates both new to commercial real estate and those with industry experience
• Real estate license or willingness to obtain a license is preferred, but not required

Ideal Candidate

• Confident communicator with strong interpersonal skills
• Highly organized and detail-oriented
• Proactive self-starter who takes initiative
• Analytical thinker who can turn data into insights
• Comfortable interacting with sophisticated, institutional clients
• Tech-savvy with interest in leveraging technology and AI