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Exemption Status:

Non-Exempt

Schedule Details:

Holidays - One Major Summer Holiday, Holidays - One Major Winter Holiday, On Call - Required

Scheduled Hours:

Varies

Shift:

4 - Mixed Shift, 8 Hours (United States of America)

Hours:

0

Cost Center:

25080 - 2364 Communications Center

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Position Summary: 

Performs a variety of duties involving the transportation of patients throughout the hospital. Collects and delivers items to and from areas including, but not exclusive of, the Laboratory, Pharmacy, CSS, Materials Management, and patient care areas. 

Major Responsibilities: 

• Escorts ambulatory patients. Transports patients by wheelchair, stretcher or bed. Prior to transport, verifies identification of all patients assigned by checking for 2 identifiers and reviews the ticket to ride. Notifies RN/caregiver if discrepancy on forms.  
• To ensure patient comfort and safety during transport process, monitors and responds to basic patient needs before, during and after transport. Communicates with patients throughout transport event. Provides appropriate handoff communication when patient is delivered to receiving unit. 
• Delivers stretchers, beds, and wheelchairs as needed. Disinfects transport vehicles and ancillary equipment as needed. 
• Transports patient specimens to the Lab, Pathology, and blood products to/from the Blood Bank; soiled items to CSS. When handling soiled items and/or body fluids, applies the same infection control guidelines as used in patient transport. 
• Delivers other materials such as medications, supplies, sterile items, and miscellaneous items/equipment as required. 
• Checks E-cylinders (portable O2 tanks) for content; distributes/exchanges E-cylinders throughout the hospital. 
• Interacts with EPIC Transport dispatch system via iPhone 6 (“Rover”) for job assignment and self-progression through task-to-task completion. 
• May participate in Emergency Department triage transport assignment during mass casualty disaster situations; this includes assist in transport of trauma patients and transport of deceased victims to the morgue. 
• May assume the role of dispatcher if trained and as directed. 
• Cross train on Courier and Switchboard if applicable. 

Standard Staffing Level Responsibilities: 

• Complies with established departmental policies, procedures, and objectives. 
• Attends variety of meetings, conferences, seminars as