Sr. Engineer, Backend (Revenue)

Job Posted: 8/3/24

Location: Americas - North, Central and South America

Hi there!

As Zapier continues to scale our mission to democratize automation, we’re hiring a Senior Backend Engineer to the Revenue team. The Revenue team specializes in crafting customer-centric services that make packaging and pricing options easy to navigate, streamline account setup for a seamless user experience, and maintain precise utilization tracking and accurate billing.

Zapier is on a mission to make everyone more productive at work. Zapier has helped millions of people build businesses through the power of automation.

If you’re interested in advancing your career at a fast-growing, profitable, impact-driven company, then read on…

We know applying for and taking on a new job at any company requires a leap of faith. We want you to feel comfortable and excited to apply at Zapier. To help share a bit more about life at Zapier, here are a few resources in addition to the job description that can give you an inside look at what life is like at Zapier. Hopefully, you'll take the leap of faith and apply.

• Our Commitment to Applicants

• Culture and Values at Zapier

• Zapier Guide to Remote Work

• Zapier Code of Conduct

• Diversity and Inclusivity at Zapier

Zapier is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.

Even though our job description may seem like we're looking for a specific candidate, the role inevitably ends up tailored to the person who applies and joins. Regardless of how well you feel you fit our description, we encourage you to apply if you meet these criteria:

About You

You have 7+ years of experience. You've dedicated at least 5 of those years to building distributed,  scalable web applications. You have strong communication skills, problem-solving abilities and are driven to deliver outstanding customer experiences for both our external users and internal stakeholders.

Required Technical Skills/Experience:

1. Strong expertise in using Python for building web services.

2. Strong experience with AWS and cloud technologies. 

3. Experience working with MySQL and/or Postgres and shipping database-backed web services at scale

4. Experience working with Kafka, SQS, or other event based technologies.

5. Using tools like Grafana, Prometheus, and Datadog and for monitoring and performance optimization, and to identify and address performance bottlenecks.

6. Familiarity with Agile methodologies (e.g., Scrum, Kanban) and tools like Jira for sprint planning, backlog management, and collaboration with cross-functional teams.

Nice-to-Have Technical Skills/Experience:

1. Experience with payment processing systems such as Stripe, PayPal, or Square, including integration, configuration, and troubleshooting

2. Previous exposure to invoicing and billing processes in a SaaS environment, with a strong understanding of subscription billing models, recurring invoicing, etc.

You value collaboration. You understand that building modern software is a team sport, and you enjoy working as part of a tight-knit team. You’re happy to pitch in and help the team, whether by reviewing code, pairing on a tricky problem, or just thinking about how to solve the challenges we’re facing.

You value exploration and versatility. You are comfortable working in other teams’ codebases to achieve the Edge team’s goals. This will involve embedding yourself in the other team, becoming familiar with their developer workflow, and collaborating with stakeholders on the other team to implement your solutions.

You can balance lots of concerns. Our team manages a wide variety of services catering to a broad spectrum of internal clients. You'll be expected to adeptly balance incoming work to address these services, prioritizing the