Oxford Business Development Manager

About WFS

Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely.  We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents.  Are you ready to take off on your next career with us?

Job Summary

The Business Development Manager (BDM) plays a key role in driving growth through a strategic and targeted approach to identifying and securing new business opportunities. In addition to cultivating new prospects, the BDM will strengthen and expand relationships with existing clients to support organic growth across the customer base. This role requires a strong analytical mindset to interpret data and develop actionable plans aligned with broader business strategies. Reporting directly to the Vice President of Business Development, the BDM not only be the driving force behind new business opportunities but will also collaborate closely with leadership to provide insights on customer satisfaction and perception, helping to inform continuous improvement initiatives across the Oxford organization.

Responsibilities

• Conduct extensive market analysis to understand the future opportunities and strategically position the business for sustained growth
• Effective commercial sales activities
• Research and report on current competitor pricing
• Manage the new business solicitation process
• Partner with OEMs on opportunities for projects and installations
• Lead negotiation of contracts ranging from sales agreements, RFPs, NDAs and others
• Work with stakeholders to oversee contracts from the approval process to signature
• When applicable, research understand and apply government specific labor requirements such as Prevailing Wage, etc
• Understand the subcontractor process with a focus on satisfying the DSMW/BE requirements
• Define and improve handover process from sales to operations and participation in project start-up process
• Part of the commercial team responsible for achieving the regional revenue targets.
• Direct engagement with clients on a reactive and proactive basis.
• Provide accurate weekly/monthly performance reporting
• Work with the sales manager to support the commercial team delivering sales initiatives, regular customer forums and any other ad-hoc events of a public relations nature.
• Ensure an effective close working relationship with key customers
• Attend industry events and conferences as required to stay up to date with emerging business trends and technologies

Minimum Requirements

• 5+ years of experience selling operations, maintenance, repair, construction, or technology services to various customer types including C-Suite buyers
• Proficiently work with Microsoft Outlook, Word, Excel, and Teams
• Able to travel frequently (50-75%)
• Demonstrate dependable work habits and a willingness to work additional hours as necessary to ensure the on-time delivery of bid proposals

 

Preferred Skills

• Entrepreneurial, energetic with a proactive attitude
• Airport experience and familiarity with products offer by Oxford
• Innovative, creative and strategic thinking
• Ability to handle challenging client issues
• Excellent leadership and collaboration skills
• Excellent interpersonal, communication, influencing and negotiations skills
• Results orientated and customer focused
• Able to manage cross functional relationships with stakeholders
• Strong listening and questioning skills - outstanding communication and inte