Associate Director of ERP Digital Transformation

<div class="content-intro"><p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Careem is building the Everything App for the greater Middle East — making it easy to move around, order food and groceries, manage payments, and more. Our purpose is simple: to simplify and improve people’s lives and build an awesome organisation that inspires.</span><br><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Since 2012, Careem has enabled earnings for over 2.5 million Captains, simplified the lives of more than 70 million customers, and built a platform where the region’s best talent and entrepreneurs thrive. We operate in 70+ cities across 10 countries, from Morocco to Pakistan.</span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong data-stringify-type="bold"><em data-stringify-type="italic">We’re now entering our next chapter — one powered by AI. We’re looking for AI talent: curious problem-solvers who know how to apply AI to build tools, automate workflows, and create real impact. Whether it’s streamlining operations, enhancing customer experience, or reimagining internal systems — we want people who can make Careem work smarter and move faster.</em></strong></span></p></div><p><strong>About The Role</strong></p> <p>We are seeking a hands-on ERP Head to lead Careem's ERP Department, covering Oracle Fusion Financials, Procurement (Quik), HCM/Payroll, and Integration streams (Oracle Integration Cloud/OIC, Oracle Cloud Infrastructure/OCI). Based on how this function actually operates day to day, this is a working leadership role: the Head is expected to personally triage, approve, and unblock production issues (access requests, purchase requisitions, integration/OIC errors) rather than only delegate them, while also owning team management, the Oracle vendor relationship, automation initiatives (RPA/AI), and quarterly planning for the department. This is a hands-on role: the candidate must personally review and resolve tickets, approve access/PR requests, and troubleshoot Oracle/OIC/Okta issues directly, in addition to leading the team.</p> <p><strong>What You'll Do</strong></p> <p><span style="text-decoration: underline;"><strong>Team Leadership &amp; People Management</strong></span></p> <ul> <li>Lead and manage the ERP Department across its Financials/Procurement (Quik), HCM/Payroll, and&nbsp;Integration streams, with direct reports on the team.</li> <li>Approve team expense claims and handle day-to-day people-management tasks for direct reports.</li> <li>Set and enforce team-wide delivery discipline, such as requiring every support/project task to be