Director, Agile Product Owner

Who Are We?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Job Category

Technology

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range

$120,400.00 - $198,700.00

Target Openings

1

What Is the Opportunity?

Travelers is seeking a Director, Agile Product Owner to join our organization to lead a team to deliver capabilities/solutions in an agile way. In this position you will act as a voice of the end-user to guide day-to-day work of a cross-functional team, focusing on achievement of defined outcomes versus defining how the work is completed.Applicants must be authorized to work for ANY employer in the US. The company does not sponsor/support H-1B petitions, TN, or Forms I-983/STEM OPT, this this role.

What Will You Do?

• Serve as the Enterprise Product Owner for Core Platform Capabilities and future strategic capabilities developed on the Platform 
• Provide leadership and manage implementations by to define, prioritize, and ensure a ready backlog of work for a cross-functional product team, accept final product output, focusing on achievement of defined outcomes versus defining how the work is completed.
• Partner with key leaders and peers across to determine resources required to achieve defined business outcomes and priority.
• Effectively manage a backlog of deliverables and capabilities as well as 'test and learn'/experimentation targeted at defining/refining future deliverables, measuring performance, and adjusting the overall roadmap of deliverables as needed.
• Translate business strategies and needs into execution ready work for an Agile product team; define team goals and strategy, ensuring alignment with circle and value stream vision; Articulate team goals and strategy effectively to key stakeholders, Circle Leads, and team members.
• Act as voice of the end-user; have a deep understanding of and anticipate and proactively seek customer feedback ensuring needs and requirements are clearly defined; ensure teamwork product meets defined acceptance criteria.
• Own team backlog, including prioritization and refinement; Make trade-off decisions to maximize value.
• Optimize the flow of value by setting objectives and key performance indicators (KPIs) for solutions.
• Inform and participate in business readiness; understand the impact of change, translate the approach to manage adoption and mitigate resistance.
• Provide feedback on work-in-progress, clarify requirements, and contribute to removing roadblocks or impediments; Look for opportunities for continuous team and process improvement.
• Share best practices across teams to ensure alignment and consistency in ways of working within a value stream.
• Foster an innovative, inclusive and diverse team environment, promoting positive team culture, encouraging collaboration and self-organization.
• Perform other duties as assigned.

What Will Our Ideal Candidate Have?

• Bachelor’s degree preferred.
• Three (3) years of experience with the Salesforce Financial Services Cloud 
• Two (2) years of experience in Agile product management.
• Two (2) years of work experience within the discipline being supported (e.g.: Claim, Risk Control, Technology, Project Management, Production, Application Development, etc.).
• Three (3) years of experience articulating and translating business strategy, product vision, and analysis for a product.
• Sales Cloud experience is a plus.
• In-depth understanding of Salesforce capabilities and limitations.
• Broad knowledge of the Salesforce Product Roadmap
• Understanding of business processes to align Salesforce solutions with organizational goals.
• Agentforce & Data Cloud experience and certifications is a plus
• Salesforce Administrator Certification is a plus.
• Agile Mindset: Embody Agile core values of openness, courage, respect, focu