Sr. Program Manager, Global Product Delivery

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Position Overview

The Global Product Organization at Visa is responsible for shaping the company's comprehensive product strategy and ensuring smooth product delivery to markets. Our team is integral to Visa's vision to be the best way to pay and be paid for everyone, everywhere. We are fueled by a diverse team of talented team members who continuously raise the bar on delivering best-in-class products and services to people all over the world.

The Product Delivery team, specifically for Digital Partnerships, is accountable for successful commercial launches in close collaboration with our Product teams and Visa’s strategic partners.  We are currently seeking a Senior Program Manager with 8 - 10 years of experience to support strategic and exciting innovative projects with our Strategic Partners.

If you are a self-starter who enjoys leading cross-functional teams and being the connective tissue keeping all stakeholders coordinated across the entire program lifecycle and you want to be responsible for successful outcomes impacting the future growth of Visa – then this is the team for you!

Responsibilities

How you will make an impact

• You will work with Visa Digital Partnerships and Product teams to execute and deliver projects through completion for Visa’s key partners.  
• You will play a central role providing structure throughout the full lifecycle.
• You will lead a work stream consisting of many different functions driving multiple simultaneous efforts
• You will work with variety of stakeholders to manage scope, secure support and resources for execution, and deploy processes that improve day-to-day operations
• You will reconcile competing priorities, utilize synergies, align complementary initiatives, and build coalitions among cross-functional partners
• You will work through challenges, identify bottlenecks and dependencies, and unblock the project team for execution
• You will keep everyone informed by reporting on status, progress, milestones, deliverables, outcomes, and lessons learned to all applicable parties

Why you’ll love us

• We believe what we do is a team sport – we win together
• Our team loves what they do – driving the future of Payments
• Quality outcomes and relationships are what matters to us
• Visa is going places and we are on the forefront
• We are growing and evolving as we go

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

Basic Qualifications

• 8 years of relevant work experience with a Bachelor’s Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD, OR 11+ years of relevant work experience.

Preferred Qualifications

• 8 to10 years of experience in a fast-paced environment navigating ambiguity successfully, most likely in product, product development, or large complex projects in a matrix organization
• Self-motivated and highly driven and have get-things-done DNA; have an Agile mindset.
• Always learning and comfortable with constant change.
• Bring a start-up mindset to your program management approach .. you see needs and fill them.
• Excellent problem-solver and critical-thinker with the ability to identify and remove barriers and enable teams to complete their objectives
• Detail oriented and proven ability to manage multiple, cross-functional initiatives with overlapping timelines and deliverables
• Great listener and can communicate clearly with many types of people.
• Put a premium on strong working relationships and know how to use diplomacy to get things done.
• Have great judgement and show grace under pressure.
• Ability to be trusted by senior leaders who rely on your insights. You are not afraid to tell it like it is.
• Build momentum