Senior OnBase Administrator/Technical Lead

Classification Title:

Application Developer Analyst IV 

Classification Minimum Requirements:

Bachelor's degree in an appropriate area and four years of relevant experience; or a high school diploma or equivalent and eight years of relevant experience. Appropriate college coursework may substitute at an equivalent rate for the required experience, but does not negate the minimum degree requirement(s).

Job Description:

UF Information Technology (UFIT) is currently seeking a Senior OnBase Administrator/Technical Lead to join Applications, Development, and Integrations (ADI), a unit within UFIT.
UF Information Technology (UFIT) enables teaching, learning, research, and service on campus and across the region with state-of-the-art enterprise IT systems, including SEC and SUS universities, and the opportunity to teach using HiPerGator.
ADI maintains and operates the software that powers UF’s enterprise-wide computer systems creating the technological foundation for the campus’ academic and administrative business functions.

This position is instrumental in the development and support of enterprise content management solutions for 16 colleges and multiple administrative areas across campus and the state – potentially impacting 70,000+ customers daily. As the technical lead of the UFIT Enterprise Content Management team, the incumbent must demonstrate excellent communications and OnBase technical expertise, as well as a high-level of leadership, creativity, business process comprehension, analytical skills, and teamwork.

Some key responsibilities and characteristics of this position are:

 

• SOLUTION DESIGN/ARCHITECTURE/DEVELOPMENT:  Lead team members and stakeholders to elicit requirements, design, and develop large and complex content management solutions utilizing the capabilities of Hyland OnBase, including workflow, WorkView, Unity Forms, Unity Scripts, scheduled processes, and various integrations with other systems (including the OnBase API).
• TECHNICAL LEADERSHIP, TRAINING, AND MENTORSHIP:  Train and mentor the ECM team in OnBase capabilities and best practices for content management solutions. Develop and enforce standards, security, policies, and procedures related to development, testing, and change management processes for ECM solutions. Utilize classroom training sessions, one-on-one sessions, written materials, videos or other appropriate means to advance the skills of the team.
• SYSTEM ADMINISTRATION AND MAINTENANCE:  Administer, configure, secure, and maintain the OnBase content management system. Recommend and/or establish processes and guidelines to reduce risk and streamline system upgrades, as well as environment creation and database refreshes. Lead remediation of vulnerabilities, coordinating with other teams and Hyland as needed. 
• PROJECT MANAGEMENT.  Serve as the project manager for selected ECM projects, including planning and communications (such as project plans, requirements documentation, design specifications, action plans, timelines, SOWs, MOUs, and progress updates); coordinating the efforts of teammates and other project participants; and overseeing testing, quality assurance, and deployment.
• CUSTOMER SUPPORT:  Coordinate with team members, customers, Hyland Support, and other UFIT staff to troubleshoot, document, and resolve highly complex issues and incidents.

 

About UF Information Technology 

Led by Vice President and CIO Elias Eldayrie, the eight departments comprising UFIT are: Academic Technology; Applications, Development, and Integrations; Business Center; Customer Experience and Resource Planning; Data Platform and Analytics; Information Security Office; Infrastructure and Communication Technology; and Research Computing. UF Information Technology (UFIT) enables teaching, learning, research, and service on campus and across the region with state-of-the-art enterprise IT systems, including SEC and SUS universities, and the opportunity to teach using HiPerGator. For more information about UFIT and its goals and governance, visit https://it.ufl.edu/about-ufit/strategic-plan/.

About the University of Florida

One of America’s all-around best universities, the University of Florida drives future-making education, eye-opening discoveries, life-saving health care, and community-building collaboration for our state, our nation, and our world. UF is in Gainesville, a city of approximately 150,000 residents in North-Central Florida, 50 miles from Florida’s West Coast, 67 miles from the Atlantic Ocean, and within a 2-hour drive to large metropolitan areas (Orlando, Tampa, Jacksonville). The beautiful climate and exte