Go-to-Market Core Solutions Product Lead - Cigna Healthcare - Hybrid
The Cigna GroupAbout the role
This is a hybrid role (3 days in-office, 2 days work at home). The position can be based out of the following office locations:
Bloomfield, CT
St Louis, MO
Chicago, IL
Bloomington, MN
The Go-to-Market (GTM) Product Lead will provide support to the Over 3000 Segment and work closely with Product, Sales Leadership, Sales Teams and Producer Relations. Primary responsibilities include bridging the space between product and sales – bringing a comprehensive and cohesive view of Cigna Healthcare products and capabilities to the market with compelling messaging and sell tactics in order to achieve goals. This includes leading projects that improve how sales teams position solutions in market, ensure successful launches of new or improved products, as well as research to identify new opportunities to improve retention and growth. This role will partner closely with Solutions, Marketing, Producer Relations and Affordability teams to equip our Segments with the support they need to successfully manage client and broker events, as well as challenging market selling dynamics, making Cigna Healthcare the partner of choice.
Primary Responsibilities:
Understands the most important solution needs of respective employer buyer group
Understands features, options and design of U.S. Employer Cigna Healthcare products and services
Can work cross-enterprise on emerging and in market capabilities; partners to influence from a CHC/Over 3000 buyer perspective as appropriate
Understands the Client and Customer interactions of Cigna Healthcare product and services
Works with segment leadership to understand and deliver against priorities, negotiate and manage stop-gap or bridge solutions as needed
Actively studies and understands market disruptors and trends
Interacts with markets to identify local needs and similarities and differences across segments
Can explain in very clear terms the most important solution needs of respective employer buyer group and what is required to win.
Work with enterprise and local partners to compile actionable, local competitive intelligence
Partners with Strategy, Solution, and Marketing and other teams to translate buyer group needs into product/solution strategy and solution requirements
Synthesizes product and service “gaps” for solution development and investments required
Identify and lead other key initiatives that will require complex problem solving and interaction across a highly matrixed organization.
Interface with Market to ensure adherence to end to end go-to-market and product strategy
Deliver client / consultant support (utilizing enterprise resources and Solution SMEs as needed)
Develop and lead go to market strategy , partner with Sales Operations and Effectiveness to communicate new capabilities, product messaging and positioning, and other market message type forums.
Responsible for ensuring sales trainings, FAQ, pertinent collateral regarding the value related to certain solutions and/or strategies, tracks progress towards product adoption goals as appropriate
Qualifications:
5+ years’ experience in Product/Marketing/Sales or comparable field, healthcare experience is required
Experience working and being effective in a highly matrixed organization
Demonstrates the capacity to synthesize complex information from disparate sources into a clear compelling story
Goal oriented and personally accountable; resourceful and self-directed
Ability to build effective relationships, effectively influence others in cross-functional teams and influence business partners
Outstanding presentation and facilitation skills with experience presenting to both internal and external audiences
Ability to problem solve, identify and remove roadblocks, triage and prioritize issues
Strong leadership, interpersonal, relationship, and listening skills
Strong communication skills with ability to convey complex and technical information in an understandable way
Ability to manage multiple priorities simultaneously
Positive and team-oriented attitude and approach to getting work done
Proven understanding of sales and marketing across the broader health plan
Adaptable, flexible, and able to lead/manage through change
Ability to travel up to 20%
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broa
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