HUMAN SERVICES PROGRAM SUPV I - SES - 64049893

Requisition No: 865658 

Agency: Department of Health

Working Title: HUMAN SERVICES PROGRAM SUPV I - SES - 64049893

 Pay Plan: SES

Position Number: 64049893 

Salary:  57,000.00 -67,000.00 

Posting Closing Date: 12/12/2025 

Total Compensation Estimator Tool

Job posting category: Open Competitive

Your Specific Responsibilities:

The incumbent, a Human Services Program Supv I - SES employee of the Florida Department of Health in DeSoto County (DOH-DeSoto), represents the agency and its mission and values.  The incumbent is part of the organization and is expected to promote cooperation, courtesy, and teamwork in a diverse environment.  Employee abides by State/Federal laws governing confidential and public information. This position is under the direct supervision of the Administrator. This position spends the majority of the time engaged in supervisory responsibilities. This includes communicating with, motivating, training, and evaluating employees in addition to planning and directing employees' work. The incumbent has the authority to hire, transfer, suspend, lay off, recall, promote, discharge, assign, reward, or discipline subordinate employees or effectively recommend such action. The incumbent will also be required to develop performance expectations, meet with staff regularly to discuss performance, complete performance reviews, maintain vacation and work schedules, ensuring proper coverage, and complete timesheets.

The incumbent is responsible for, but not limited to:

 

Program Administrative

This position serves as the program lead for the Ryan White Lead Agency. This position oversees the DeSoto County Health Departments medical case management services within the HIV/AIDS Program. Job duties include:

 

• Serves as a RW Part B resource to medical case managers in Area 8 (Sarasota, Charlotte, Lee, Hendry, Glades, Collier and DeSoto)
• Supervises the DeSoto Human Services Program Analysts in the performance of medical case management and directs supportive case management services including eligibility
• Assists with preparation of weekly, monthly, quarterly and yearly program reports as required by the State and /or the Lead Agency, within the prescribed time frames.  Monitors reports for accuracy and timeliness.
• The incumbent will design, develop, implement and manage the Quality Assurance/Quality Improvement program, including assisting with the establishment of performance measures and benchmarks, current performance and trends, objective selection methodology for testing performance, performance improvement initiatives, and reporting methodology.  Design, develop, implement and manage a program for evaluating providers in the community and the quality of volunteer care provided to citizens. Work cooperatively to ensure quality of care and service delivery.
• Provide technical assistance for performance improvement initiatives and act as a Quality Improvement subject matter expert.  Work with staff to measure the quality of services, compliance with protocols, and program performance at regular intervals.   Compile and present a quarterly review of performance improvement initiatives, key indicators, and other results (i.e. a balanced score card) to organizations regarding Part B.
• Lead facilitate and/or advise performance improvement teams. Coordinate and assist with site visits from the Florida Department of Health program offices and other entities.
• Monitoring and update of a comprehensive plan in conjunction with the Bureau of HIV/AIDS timeline for needs assessment updates and comprehensive plan revisions. This line item also includes implementation, monitoring and adjustments to the service delivery system (new model), monitoring and participation in the local area planning group plan development and implementation, facilitation of planning activities including integration with prevention, customer satisfaction surveys, needs assessments along with data collection, analysis and reporting
• Serves as the administrator for Area 8 CAREWare as the local Area 8 representative.  Actions opportunities for improvement with core measures for programmatic quality with agencies, program supervisors and Medical Case Managers.

 

Statewide Initiatives

• Serves as the Area 8 Statewide DOH Primary representative on the Florida Comprehensive Planning Network (FCPN) participating on the Qua