Senior Growth Product Manager

Company Overview

Clearstory.build is a dynamic and innovative SaaS platform serving the construction industry that connects contractors to collaborate on out of contract work (Change Orders). Our platform allows construction companies to invite peers, creating a powerful community of interconnected users. This role will focus on converting these Product Qualified Leads (PQLs) from our free version to our paid standard license, and eventually to our professional license, driving mutual success for our clients and our company.

Role Overview

The Senior Growth Product Manager will play a critical role in driving Clearstory.build's growth strategy. This individual will be responsible for developing and executing data-driven strategies to acquire new users, optimize their onboarding process, and ensure their transition through our subscription tiers. The role will also focus on refining our pricing and packaging strategies to maximize user conversion and retention.

We are rapidly growing, and need to continue evolving our systems and approach to scale.  Our customers love us, and now we need to scale our rocketship!  This is a great opportunity if you are excited about growth and having a major impact on a real-world industry and growing technology company

We believe in in-person collaboration. This role is hybrid remote in our Walnut Creek office. This means you will work 3 days a week in the office and have two days to WFH or come in at your discretion. We understand that this will mean we have to pass on many amazing people who are remote.

Requirements

What you’ll be doing

• You'll be driving revenue from users who get invited to the platform.
• You'll be the company expert for all things related to Clearstory’s network effect.
• You'll be creating and managing our growth roadmap.
• You'll be owning the PQL end-to-end user journey, including sign-up, invites, user onboarding, and gated features. You’ll be working closely with the product team to define ownership and iterate processes.
• You'll be developing a pricing and packaging strategy that supports a self-service motion without interfering with enterprise revenues.
• You'll be developing a reporting structure within three months in partnership with product, engineering, RevOps, sales, marketing, and customer success to understand key conversion rates and map critical touchpoints in our user journey, so that we can effectively set KPIs and northstars for converting invited users into paid users and taking ownership of these areas to continuously improve them.
• You'll be identifying key growth metrics and conducting market research to inform strategic decisions and prioritize initiatives.
• You'll be collaborating with cross-functional teams to design and execute data-driven growth experiments and optimize the user acquisition funnel.
• You'll be leveraging data and user feedback to continuously improve the product experience, driving user engagement and retention.
• You'll be developing and implementing scalable processes to support growth objectives and mentoring junior team members.
• You'll be presenting growth strategies and results to executive leadership, managing budgets and resources effectively, and building relationships with external partners.

We’d love to hear from you if you have

• 6+ years experience in Head of Growth role- at least 2 years in SaaS B2B sales motions
• We believe in in-person collaboration. This role is hybrid remote in our Walnut Creek office. This means you will work 3 days a week in the office and have two days to WFH or come in at your discretion. We understand that this will mean we have to pass on many amazing people who are remote. 
• A self-starter and collaborative nature and a desire to have fun in a team environment!
• Execution skills- you get stuff done!
• Strong analytical and conceptual problem-solving abilities
• Exceptionally strong communication skills with experience effectively communicating with senior management.
• Ability to work with multiple leaders and “bosses” as this is a collaborative and highly cross-functional role.
• Familiarity and comfort with sales strategies & processes, sales systems/related tools, and reporting
• Attention to detail and understanding of how numbers and analysis must fit together.
• Proficiency in SalesLoft, Gong, Google Sheet &  Slides, LinkedIn Sales Navigator, Zoominfo
• A Bachelor’s degree, or equivalent work experience
• Strong organizational and project/program management skills and processes
• Passion for pioneering innovative, highly effective tools & processes

Bonus points if

• You have worked at a startup or high-growth company that has moved from very early-st