Assistant Director - Protective Services Detail
Wynn ResortsAbout the role
Company Description
Job Description
The Assistant Director – Protective Services Detail (PSD) serves as the senior tactical commander responsible for all armed Protective Services operations. This position provides executive-level leadership and operational command oversight for mobile patrol, zone-based security, and fixed-post armed screening functions.
The Assistant Director maintains ultimate accountability for armed incident response, executive protection operations, and use-of-force governance. During critical incidents, this role may serve as Incident Commander or Deputy Incident Commander and is responsible for strategic direction, tactical alignment, and post-incident review.
This position ensures operational readiness, disciplined command structure, centralized oversight of armed training standards, and alignment with regulatory and liability requirements. It also upholds Forbes Five-Star service expectations in all Protective Services operations within a luxury hotel/casino environment.
This role requires demonstrated experience commanding armed tactical teams, advanced executive protection oversight, and the ability to lead under high-risk, high-liability conditions.
Essential Duties
- Provide command-level oversight of all Protective Services Detail operations, including PSO3, PSO2, and PSO1 classifications.
- Direct and supervise PSD Managers and PSD Supervisors to ensure tactical readiness and deployment integrity.
- Serve as Incident Commander or Deputy Incident Commander during critical incidents, including active assailant events, violent encounters, or executive protection emergencies.
- Oversee operational doctrine related to armed response, use-of-force application, and tactical deployment models.
- Maintain executive ownership of the end-to-end executive protection lifecycle, including threat assessment, planning oversight, and risk mitigation strategies.
- Responsible for command‑level review of use‑of‑force incidents, excluding the investigation itself, including analysis, after‑action reporting, corrective action, and ensuring compliance with department policy and applicable statutes.
- Oversee post-incident analysis and after-action reviews to strengthen operational performance and accountability.
- Ensure operational alignment between PSD field leadership and executive security objectives.
- Coordinate with the Armed Training Manager to ensure firearms proficiency, defensive tactics consistency, and tactical scenario readiness.
- Maintain oversight of staffing models, deployment plans, and operational coverage across all armed classifications.
- Review performance metrics and operational data to identify risk trends and improve response effectiveness.
- Ensure compliance with Nevada Revised Statutes, Gaming Control Board regulations, and department policies.
- Maintain budgetary oversight for Protective Services Detail operations and related equipment resources.
- Promote a culture of professionalism, discipline, accountability, and tactical excellence.
- Any other duties assigned by the Director or Vice President.
Qualifications
Minimum Qualifications
- Minimum eight (8) years of progressively responsible armed security, military, or law enforcement experience.
- Documented experience commanding armed tactical teams in high-risk operational environments.
- Demonstrated experience managing active assailant response, violent incident mitigation, or comparable tactical operations.
- Prior leadership experience overseeing supervisors or managers within an armed operational structure.
- High school graduate or equivalent required; advanced degree preferred but not required. (Advanced education combined with documented tactical command experience is highly regarded.)
- Experience operating within a luxury resort hotel, or Forbes-rated environment preferred.
Licenses & Certifications
- Nevada Carrying Concealed Weapon (CCW) permit or HR 218 certification (or ability to obtain within six months).
- Nevada Gaming Registration.
- Alcohol Awareness (AES) Card.
- First Aid certification.
- Basic Life Support (BLS) certification.
- CPR certification.
- Valid Nevada Driver’s License.
Training & Compliance
- Advanced firearms and defensive tactics proficiency.
- Demonstrated knowledge of use-of-force standards and regulatory compliance.
- Completion of Incident Command System (ICS) training or equivalent command-level certification preferred.
- Successful completion of pre-hire fitness and psychological evaluation.
- Must be 21 years of age or older.
Preferred Qualifications
- Firearms Inst
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