Medical Assistant (Float)/Laboratory Technician

Description

Job Title: Medical Assistant (Float)/Laboratory Technician

Department: Franklin County Medical Clinic 

Reports To: Clinic Director

FLSA Status: Non-Exempt

Hours: 40/week

Shift: Days, Monday - Friday

Here at Franklin County Medical Center, we have a vision: be the premier healthcare provider and facility of choice for the community. A non-profit critical access hospital, we house 20 beds in our acute care facility and 35 beds in our nursing facility. FCMC was recognized as one of the “Top 100 Critical Access Hospitals” in the nation for four consecutive years from 2017-2020. Always committed to improvement, we are working to be in the top 20 critical access hospitals and are also currently constructing a new 24,000 square foot medical office to bring better access, accommodations, and services to the community.

As the largest employer in Franklin County, we understand that all our team members are vital to upholding our high standards. We show our appreciation through competitive wages, flexible scheduling, encouraging a healthy work/life balance, and providing opportunity for education and growth through tuition assistance and promotions.

WHAT FCMC CAN DO FOR YOU

We offer a range of amazing benefits for our full-time employees, including:

• Medical
• Dental 
• Vision
• Basic Life Insurance
• Voluntary Life Insurance
• Short Term Disability
• Long Term Disability
• Retirement Plans
• Paid Time Off
• Employee Illness Bank
• Paid Holidays

Part-time employees can enjoy Vision, Basic Life Insurance, Voluntary Life Insurance, Short Term Disability, Long Term Disability, Retirement Plans, and Paid Time Off. 

WHAT YOU CAN DO FOR FCMC

Our Medical Assistant/Laboratory Technician cares for patients under the direction of a physician, working alongside providers and clinical staff to collect specimens, assess and educate patients, and assist with procedures. More specifically, these important responsibilities include:

• Obtaining and documenting patient history and reason for seeking care in Electronic Medical Record (EMR); entering provider orders into EMR as authorized; and reviewing patient EMR prior to scheduled appointments
• Rooming patients, obtaining vitals, and documenting appropriate information in the EMR
• Preparing for and assisting the physician or provider with in-office procedures
• Performing medical office functions, including: ear irrigation, peak flow meters, venipuncture, injections or immunizations, in-house labs, and preparing biopsy specimens
• Communicating with patients over the phone to assess, give instruction, and provide test results
• Completing referrals to specialists and following up as needed
• Partnering with patient care coordinators to provide patient assistance
• Completing and tracking prior authorizations
• Performing basic triage per specific office protocols; recognizing and responding appropriately to urgent/emergent situations
• Assisting the provider with patient education including results of lab and X-ray reports, proper diet and exercise, and laboratory and radiology preparation
• Maintaining work area, instruments, and medical supplies, including sterilizing equipment, stocking medical supplies, and maintaining exam rooms
• Updating and filing all daily paperwork, lab logs, and maintenance logs
• Recording proper lot numbers of all controls, calibrators, and reagents 
• Attending daily huddles, scrubbing charts beforehand and documenting discussions afterwards

Requirements

Qualifications:

• High school diploma or GED
• Completion of accredited medical assistant program
• 1 year of experience in an office environment is preferred
• Working knowledge of medical terminology, uses and care of laboratory equipment, basic physiology, and protocol for aseptic procedures
• Knowledge of CPT and ICD-10 coding procedures
• Knowledge of medications and injection procedures
• Strong organizational and interpersonal skills
• Proficiency in faxing and email and collaboration systems (e.g. 365, Google, Monday)
• A service-minded work ethic with a drive to meet client care needs and a positive attitude when faced with ambiguity and change
• Ability to prioritize tasks and delegate when appropriate
• Ability to interact effectively with people from widely differing backgrounds
• Good communication skills, both written and oral, in English
• Interpersonal and conflict resolution skil