IT Junior Systems Administrator

This role is not open for submissions from outside staffing agencies

 

Junior System Administrator
$57,000 - $70,000

 

Trulite is expanding, and we’re looking for a Junior Systems Administrator to strengthen our helpdesk. In this entry-level role, you’ll support day-to-day IT operations, assist with onboarding new hires, and serve as the first line of support for end-user technical issues across our network. This position is ideal for someone who is technically minded, organized, and committed to delivering excellent service.

 

What You’ll Do

As a Junior Systems Administrator, you’ll apply strong technical troubleshooting, organization, communication, and customer service skills to:

• End-User Support

  • Provide first-level technical support for general user issues

  • Handle password resets, desktop/Office troubleshooting, printer installation, file share mapping, and limited mobile device support

  • Gather endpoint information for escalation and assist with hardware/software needs for new hires

• Active Directory Administration

  • Create and manage user accounts and security groups

  • Ensure access rights and permissions are up to date and secure

• Microsoft 365 Helpdesk Tasks

  • Support user access and configuration across Teams, OneDrive, SharePoint, and Exchange

  • Manage distribution groups, email forwarding, and user settings

• Technical Operations

  • Image and configure PCs for deployment

  • Handle recurring project-based tasks and scheduled IT reminders

  • Maintain accurate records of support tickets and IT activities

You’ll be expected to demonstrate initiative, accountability, and a strong client focus in everything you do while collaborating with teammates and escalating complex issues when necessary.

 

What You Bring

• 1–2 years of helpdesk or IT support experience preferred

• Experience with Active Directory and Microsoft 365

• Proficiency with Windows OS and Office applications

• Strong communication, organization, and time management skills

• Customer-service orientation and a problem-solving mindset

• Ability to manage multiple priorities and follow through on tasks

• Eagerness to grow within a collaborative and fast-paced IT environment

Why Trulite:

 

Trulite offers the most comprehensive benefit coverage in the industry. We give our employees immediate access to health, dental, vision and life insurance benefits, as well as provide short/long-term disability coverage to protect you financially if injured outside of work.

 

We are pleased to offer a comprehensive wellness initiative that includes access to a progressive financial training program.

Stay with us for a year and your 401k employer match is 100% vested and immediately becomes part of your ever improving financial plan. This is also true for those who select and contribute to their Health Savings Account. We match on both employee and family coverage to help cover out-of-pocket expenses and if unused continues to grow until needed.  The employer match for your HAS, if you choose to participate, is also vested immediately at 100% improving your financial health.

 

Trulite bears most of the cost of your benefits. We structured these benefits because we care not only about your physical well-being but your financial health and welfare too. Let us show you why Trulite values you as an employee and how we will help you achieve financial independence.

 

We are an Equal Opportunity Employer. We embrace and encourage our employees’ differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and