Server

Job DetailsJob Location: CTH Midtown Atlanta, LLC - Atlanta, GA 30308Summary

Serves food and alcohol to patrons in dining establishment by performing the following duties.

 

Essential Duties and Responsibilities include the following. Other duties may be assigned.


Describes menu and daily specials
Takes orders and enters them into the POS system
Delivers beer/wine lists
May open and pour wine when serving guests
Make sure customers have everything they need to enjoy their meals
Observes diners to ensure they are satisfied with food and service
Responds to additional requests
Rings up bill and accepts payment or refers guests to cashier
May assist bus person in stocking, removing and resetting dishes and silverware between courses, and cleaning and resetting vacated tables
Possesses superior beer, wine and food knowledge
Prepares table and maintains throughout service
Runs food quickly and accurately
Communicates with the kitchen
Manages section and service
Maintains side work throughout shift
Attends required trainings and meetings
Delivers an exceptional experience through outstanding hospitality and food service to the guests
QualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

 


Continuous Learning - Seeks feedback to improve performance
Job Knowledge - Competent in required job skills and knowledge
Use of Technology - Demonstrates required skills
Problem Solving - Identifies and resolves problems in a timely manner
Customer Service – Is proactive to customer needs and responds promptly to customer needs
Oral Communication - Speaks clearly and persuasively in positive or negative situations
Ethics - Works with integrity and principles
Organizational Support - Follows policies and procedures
Personal Appearance - Dresses appropriately for position
Sales Skills – Seeks to build relationship with guest with the goal of inviting the guest back and ultimately creating a new regular patron. Maintains customer satisfaction
Attendance/Punctuality - Is consistently at work and on time
Dependability - Follows instructions, responds to management direction
Quantity - Completes work in timely manner
Safety and Security - Observes safety and security procedures


Education and/or Experience

Prior restaurant experience is preferred

Certificates, Licenses, Registrations

This position requires a valid RAMP/TIPS Certification

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to stand and walk. The employee must regularly lift and/or move up to 25 pounds.