Food and Beverage Manager at RMD Group

Position Summary: 

Responsible for the daily operation of the restaurant. Most time will be spent on the development and supervision of staff and ensuring compliance with all policies and procedures. 

Type: Salaried, Full-time 
Pay scale: $67K-$75K

Duties and Responsibilities: 

Responsibilities include, but are not limited to: 

Financial 

• The number one goal of the venue is to exceed customer expectations while meeting or exceeding the budgeted EBITDA 

Employee Performance 

• Working with underperforming employees to get them to the top half of the list or removing from roster 
• Always be working to raise the Per Person Average (PPA) 
• Creating, implementing, and maintaining systems related to customer service and revenue maximization 

Staff Turnover 

• Always working towards keeping the overall turnover percentage down to help reduce payroll cost  
• Identifying and correcting reasons causing high turnover 

Other Wages 

• Ensuring all staff clock in/out times are being reviewed daily and before payroll is processed 
• Managing and minimizing overtime & meal break premiums  

Marketing 

• Always be thinking about big and small social media opportunities, taking impactful video and photo content at every opportunity to be submitted to the Marketing Department 
• Ensuring all reviews are at goal numbers  

Internal Restaurant Marketing & Revenue Generation 

• Executing in-house marketing promotions and ensuring staff is trained and aware of promotion details 
• Executing RMD cross-selling programs including: RMD Loyalty App, Gift cards, etc. 
• Executing RMD Loyalty Program 
• Ensuring the proper menus and promotional material are always out  
• Executing promotions to drive business like tournaments and nightly contests 

Operation 

• Holding everyone accountable for ALL policies and procedures  
• Overseeing nightly closing to ensure all elements are properly completed by MODs 
• Reviewing all manager nightly notes, making comments, and responding as needed 
• As MODs to ensure closing tasks are continuously reviewed and appropriately followed and changes are implemented as required 
• As MOD consistently touching ALL tables 

Other 

• Knowing your ABC, CUP and Entertainment permit conditions 
• Reading Industry publications to keep up to date on trends 
• Conducting staff check-ins per company standard  
• Taking time to learn what you don’t know 

Training & Onboarding 

The best way to achieve success on all the above is to have effective and consistent onboarding and ongoing training programs for all new staff and managers 

• Ensuring proper progressive disciplinary steps are taken accurately and tracked through “note to file system” 
• Ensuring new hires go through orientation with all necessary paperwork before scheduling them on any shifts 
• Ensuring all training programs are being executed properly 
• Ensuring trainees have all required certificates 

Staff Development and Recruiting 

• Ensuring proper progressive disciplinary steps are taken accurately and tracked through “note to file system” 

Qualifications 

• Minimum 1-3 years Management experience with extensive knowledge in restaurants, nightclubs, and private events 
• Must be familiar with cost contro