Quality Assurance Manager - Electronics Semiconductor Materials

 

Work Your Magic with us! Start your next chapter and join EMD Electronics.

 

Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.  

 

Everything we do in EMD Electronics is to help us deliver on our purpose of being the company behind the companies, advancing digital living. We are dedicated to being the trusted supplier of high-tech materials, services and specialty chemicals for the electronics, automotive and cosmetics industries. We foster a global collaborative organization made up of individuals who have the passion to win, obsess about the customer, are relentlessly curious and act with urgency. Together, we push the boundaries of science to make more possible for our customers.

 

Location

The Quality Assurance Manager position is onsite in our Dallas, TX plant with hybrid schedule (3 day on site/2 days WFH) following successful on boarding period.

 

Your Role:

The Quality Assurance Manager will be part of the Quality Assurance group and provide day to day Quality Engineering leadership at the EMD Electronics Dallas, TX site.  Our products are sold globally and include advanced chemical materials sold to the IC and Display industries.  IC products are used to produce Semiconductors and include Chemical Mechanical Polishing (CMP) chemicals, post CMP clean (pCMP) formulations, Photoresist strippers, organic and inorganic specialty chemicals to improve customer’s processes, solvent mixtures, and water-based products.  You will be a key quality leader for site activities including data automation, statistical analysis, problem solving, action plans, RFCs, and preventative actions to reduce/eliminate risk to customer’s product performance.

 

Additional Responsibilities include:

• Direct Manager of the Dallas site Quality Assurance group.
• Owner of site ISO 9001:2015 Quality Management System, supporting the overall quality program for the business.  Leader of Management Review activities.
• Manage tasks as required for QMS (Quality Management System) such as Control Plan, FMEA, MOC, Document Control, etc.
• Owner of internal, registrar, and customer audit management.  The QA Manager will coordinate, plan, schedule, lead, and resolve all types of Quality systems audits for the business.
• Lead the Disposition Review Board (DRB) process to resolve Raw Material, Intermediate and Finished Goods batches and provide guidance for the disposition of non-conforming product.
• Lead data driven predictive techniques/analysis to ensure quality before product manufacturing.
• Perform statistical analysis using Six Sigma tools such as Control charts (SPC/SQC), JMP and Tableau to uncover the root causes behind OOC, OOS or OOT process conditions.
• Lead and present root cause investigations for customer and internal complaints.  Perform quality investigations using model-based problem-solving (MBPS) techniques.
• Support the scale-up and transfer from technology development to high volume manufacturing of new products at the Dallas facility.
• Support commercial teams for customer Process Change Notification (PCN) activity in Dallas.
• Act as the plant Voice of the Customer (VOC) to drive compliance to customer requirements and reduce or mitigate risks to customer product or processes.
• Support customer compliance requests including surveys, inquiries, action item trackers, nonconformances, and audit responses.
• Lead Lean Six Sigma Continuous Improvement (CI) projects to implement and improve plant quality processes and Key Performance Indicators (KPI).
• Change Control Management – Support identification of change control projects, collaborate with internal teams to analyze, determine and test for risks caused by changes and implement actions to remove or mitigate these risks including implementation of electronic management of change (MOC) requests to update procedures and processes.

 

Who You Are:

Minimum Qualifications:

• 7+ years of manufacturing, business, and quality experience in a semiconductor or chemical related environment.
• Bachelor’s degree in engineering, chemistry, or other technical discipline.
• Direct leadership experience / direct management of staff.
• Experience with direct customer relationship management
• Experience managing an effective Quality Management System

 

Preferred Qualifications: