Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Portfolio Analytics & Strategy Analyst Senior within PNC’s Customer and Marketing Analytics group, you will be based in Pittsburgh or Philadelphia, PA, Cleveland, OH, Wilmington, DE, Tysons, VA, New York City, Houston, TX, Chicago, IL, Birmingham, AL or Washington, DC. This position is primarily located in a PNC location. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at manager's discretion.

Job Responsibilities:

• Collaborate with Marketing, Product, and other partners to develop and manage audience selection, contact and testing strategies to optimize performance of Direct Marketing account management campaigns/programs for Home Equity and Credit card products
• Work across diverse stakeholder groups to build consensus on strategy implementation and monthly campaign execution
• Create and maintain documentation related to risk management, pricing, data processing, audit controls and process management
• Leverage business and product expertise to rigorously analyze large datasets, improve risk adjusted returns, deliver profitable growth, and communicate conclusions.
• Synthesize analytical results and develop, recommend, and implement business strategies that improve lending decisions, assist in managing risk, increase revenues, targeted marketing, reduce exposure to losses, meet business goals, and improve performance. Establish baselines for strategies and track actual performance to expectations.
• Use data mining skills to develop new expansion strategies and/or new suppression strategies to manage customer experience and profitability
• Analyze gaps, identify new opportunities, and provide recommendations and supporting business cases
• Apply predictive models, third party data, and other tools to develop and execute appropriate segmentation and targeting for portfolio strategies to provide insight into portfolio risk.
• Collaborate with the line of business, Finance, Marketing and Risk partners to assess and establish credit risk appetite and to understand its implications, as well as to establish policies and procedures governing the identification, monitoring, and management of risk appetite.
• Communicate complex observations and recommendations to the stakeholders to build consensus on strategy approval and implementation

Preferred Skills and Experience:

• BS/BA in STEM area and 5+ years of related experience or Master's in STEM area and 3+ years of related experience. Masters in Statistics/Quantitative, Economics, Finance or Math preferred.
• Excellent communication and presentation skills
• Strong leadership to drive results
• Great sense of urgency to deliver results on time
• Proactive and independent thinker
• Technical skills: Python, Hadoop (Hive/Impala), SQL, SAS, Tableau, Statistics, Teradata
• Business knowledge: Consumer Lending Products, Credit Card Products, marketing waterfall selection process (preferred)
• Some travel required (1 to 2 times per year, Pittsburgh, PA or Wilmington, DE)


PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

• Provides financial and regulatory reporting and analyses to maintain adequate controls over the financial and regulatory reporting processes. Responsible for running complex business performance, risk and operational analytics. May include the development of analytical methods/models to assess market, credit and/or operational risk of new and existing financial products.
• Leverages business / product expertise to rigorously analyze large datasets, improve risk adjusted returns, deliver profitable growth, and communicate conclusions. Synthesizes analytical results and develops, recommends, and implements business strategies that improve lending decisions, assist in managing risk, increase revenues