Student Worker - Athletics Technology Assistant

Job Title: Athletics Technology Assistant

Job Classification: Business Operations, Student

Department: ITS Client Services

Hiring Manager: Andrwe Stripling

Contact: andrew_stripling@baylor.edu

Work Schedule: M-F 8am-5pm, flexible hours

Desired Length of Employment: Ongoing

Pay Rate: $10.00

Job Description:The Baylor Athletics Technology Student Worker position is a vital role within the Baylor Athletics Technology team, responsible for providing comprehensive technical support to students, faculty, and staff. This position involves a variety of tasks aimed at ensuring the smooth operation of technology resources within the Baylor Athletics department.
Key Responsibilities:
Technical Support:
Receive and release computers for service.
Diagnose and resolve computer software, connectivity, and printing issues.
Respond to inquiries regarding computer hardware, software, printer, and wireless network-related issues.
Install, configure, and maintain computer software applications.
Provide support for applications, networks, and printers.
Customer Service:
Provide excellent customer service to clients.
Offer training to faculty, staff, and students on using technology resources.
Assist with checking in/out technology equipment.

Operational Duties:
Ensure the security and confidentiality of sensitive information and data.
Complete daily tasks such as sending emails, completing inventory, and maintaining equipment.
Perform business operations duties for the assigned area of responsibility.
Assist with various projects, activities, and tasks related to business operations.
Skills and Qualifications:
Ability to prioritize tasks and take initiative.
Strong problem-solving skills and attention to detail.
Excellent communication and interpersonal skills.
Ability to comply with university policies.
Maintain regular and punctual attendance.
Additional Information:
This position offers a flexible work schedule to accommodate academic commitments.
Opportunities for professional development and hands-on experience in a dynamic technology environment.
Ideal for students pursuing a career in Information Technology or related fields.

• Perform business operations duties for assigned area of responsibility 
• Provide excellent customer service to clients  
• Ability to prioritize and take initiative 
• Assist with various projects, activities and tasks related to business operations 
• Ability to comply with University policies  
• Maintain regular and punctual attendance 

Employer: Baylor University

Work Location: Combination of Simpson Athletics/Dutton Parking garage

Work Address: