Business Analyst

Job Description:

Position Overview:

As part of the Materials Processing Business Engagement team, the Business Analyst will liaise directly with local business teams and the wider Information Technology organization to provide technical solutions to meet business objectives. This role will focus on supporting and optimizing our Epicor Kinetic ERP system, advancing global digital initiatives at local sites, and collaborating with internal and external teams to coordinate and implement process-driven, technical solutions to end users. Additionally, the Business Analyst will be expected to work on other business projects and support sites across various locations in the USA, working closely with the wider IT team.

Local to a Terex Site preferred; hybrid work model, combining remote and onsite work. 

Responsibilities:

•    Work closely with internal stakeholders and external partners to support ERP enhancements, troubleshoot issues and optimize system performance. 
•    Manage Epicor Kinetic ERP support tickets, escalate issues, and support users in person and virtually.
•    Stay current with developments, changes and updates on Epicor Kinetic ERP and other applications utilized by the business.
•    Develop and maintain an in-depth understanding and knowledge of business process.
•    Understand, recommend and articulate how solutions will impact present and future business needs based on financial, resource and technological considerations. 
•    Define, plan and implement process changes and/or improvements affecting systems. Including the support of all testing, implementation and roll-out activities.
•    Work with the wider IT organization to define solutions and support deployment of changes.
•    Support the digitalization of the sites by applying enterprise solutions.
•    Proactively identify new systems that could add meaningful value to the business.
•    Ensure that IT documentation, procedures, processes are compliant with SOX & internal IT control requirements.
•    Build and maintain positive relationships with Stakeholders. 
•    Enhance the user experience by developing communication and training for new and existing users of guidelines, methods and procedures in Epicor Kinetic and other software.
•    Other duties as assigned.

Experience and Qualification:

•    Degree in Information Systems, Business Administration, Computer Science, or equivalent and relevant work experience.
•    3+ years of experience in IT with a focus on Epicor Kinetic.
•    Strong knowledge of both technical and functional aspects of Epicor Kinetic.
•    Experience providing solutions within the heavy manufacturing industry.
•    Experience in the application of Epicor MES preferred. 
•    Experience with AI platforms such as Tulip and Palantir preferred. 

Skills:

•    Demonstrates an organized approach to the tasks undertaken and an awareness of the need to achieve quality.
•    Ability to identify and analyze root causes and implement timely resolutions.
•    Takes initiative to analyze and manage priorities over the short and long term.
•    Willingness to take ownership of issues and ensure all interested parties are kept informed of progress in order to deliver solutions.
•    Action and results oriented.
•    Approaches challenges with flexibility and a constructive mindset.
•    Ability to remain effective under pressure.
•    Excellent communication and relationship building skills across functions.
•    Ability to work well with people from many different cultures and disciplines with varying degrees of technical experience over geographically dispersed locations.
•    Highest levels of integrity, honesty and trust.

Travel:
•    Willing and able to travel up to 10% of the time depending on assigned business and project initiatives
 

Why Join Us

• We are a global company, and our culture is defined by our Values — Integrity, Respect, Improvement, Servant Leadership, Courage, and Citizenship. Check out this video! The Terex purpose
• Safety is an absolute way of life. We expect all team members to prioritize safety and commit to Zero Harm.
• Our top priority is creating an inclusive environment where every team member feels safe, supported, and valued.
• We make a positive impact by providing innovative solutions, engaging our people, and operating in a sustainable way.
• We are committed to helping team members reach their full potential.
• Through innovation and collaboration, our vision remains forward-looking, and we aim to be a catalyst for change, inspiring others to build a better world for generations.and
• We offer competitive salaries, Team Member bonuses, healthcare, ho