Senior Manager, Pricing Strategy & Loyalty

About Us

Hydrafacial is a global category-creating company focused on bringing innovative products to market and delivering beauty health experiences by reinventing our consumer’s relationship with their skin, their bodies and their self-confidence.

Every person here is a key player in our success.  We are firm believers in making the little things count each day so the big things will follow. If this sounds like you, come check us out! This is the perfect opportunity to work with some of the best leaders in the industry while you gain the global and strategic experience to add to your professional toolbox.
 

Job Description:

We’re looking for a strategic, data-driven Senior Manager of Pricing Strategy & Loyalty to lead global pricing and loyalty initiatives for our consumables business. In this role, you will own the evolution of our loyalty driven tiered pricing program, optimize the economics of our consumable product portfolio, and design a loyalty experience that helps drives practice growth and measurable revenue growth across global markets. You’ll collaborate closely with Global Strategic Brand Marketing, Regional Marketing, Data Analytics, Finance, and Sales to ensure pricing and loyalty strategies are consistent, scalable, and grounded in both provider value and business performance. 

What you’ll do:

Primary Responsibilities:

Global Pricing Strategy

• Lead the redesign and optimization of our tiered pricing model to increase revenue, protect margins, and improve provider clarity. 

• Conduct pricing analytics, segmentation, elasticity modeling, and scenario forecasting to inform decisions across all global markets. 

• Build business cases and ROI models for pricing changes across our consumables product portfolio. 

• Develop clear pricing frameworks that allow for regional flexibility while maintaining global consistency and control. 

• Partner with Finance and Sales Operations to operationalize pricing updates and ensure accuracy across systems. 

Promotions & Forecasting

• Own promotion forecasting and performance modeling, including volume lift, revenue impact, and margin implications. 

• Partner with Data Analytics and Finance to improve forecast accuracy and post-promotion measurement. 

• Establish best practices for evaluating promotional effectiveness and informing future pricing and promotion strategies. 

Loyalty & Provider Programs

• Lead strategy, roadmap, and execution for our provider loyalty program, with a focus on engagement, retention, and value creation. 

• Conduct go-to-market strategy planning for loyalty program launches, ensuring all materials, timelines, and communication are executed flawlessly to support customer experience, sales, and field operations.  

• Help develop a compelling program structure—including rewards, benefits, tier criteria/thresholds, and redemption experience. 

• Measure and optimize loyalty performance, identifying key drivers of provider satisfaction and long-term value. 

• Work with Marketing, Digital, and Data Analytics to build communication plans that make the program simple, motivating, and adoption-friendly. 

• Effectively manage the loyalty marketing budget, ensuring resources are allocated to achieve optimal outcomes and ROI.  

Cross-Functional Leadership

• Serve as the internal champion for provider experience across pricing and loyalty initiatives. 

• Translate complex data into clear recommendations for executive decision-making. 

• Collaborate with Sales to ensure alignment, field readiness, and messaging consistency. 

• Additional responsibilities as assigned.

What you need to know:

Experience/Skills/Education:

Required:

• Bachelor’s degree or equivalent required.

• 6–10+ years of experience in pricing/promotion strategy and commercial loyalty strategy. 

• Strong analytical background with proficiency in Excel, modeling, and pricing analytics. 

• Proven ability to design and optimize tier structures, loyalty programs, or incentive frameworks. 

• Excellent communicator with the ability to influence cross-functional teams and senio