Principal Software Engineer - 90382657 - Philadelphia

Your success is a train ride away!

As we move America’s workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees.

Are you ready to join our team?

Our values of ‘Do the Right Thing, Excel Together and Put Customers First’ are at the heart of what matters most to us, and our Core Capabilities, ‘Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security’ are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future.

SUMMARY OF DUTIES: 
The Principal Systems Engineer oversees major complex projects providing subject matter expertise and technical direction, serving as a technical lead and point of escalation. The role is accountable and responsible for systems analysis, design, development, integration, and enhancements. The Principal Systems Engineer will be expected to be involved and take a lead technical role in day-to-day enhancement and development of Amtrak’s systems and will have demonstrated expertise in Cloud technology, middleware/DB platforms, networking, packaged applications, system integration, or SW development. Involvement may also include the following: responding to change requests, Tier-3 trouble ticket resolution, monitoring platforms for failures/ exceptions/threshold issues, performance tuning, optimizing applications performance and testing applications for product upgrades and patches.
This role works closely with stakeholders to understand the business requirements that drive the analysis and design of quality technical solutions. These solutions must be aligned with business goals and IT strategies, as well as, in compliance with the organization’s architectural standards.

ESSENTIAL FUNCTIONS:

• Owns and leads the systems development approach as an engineering exercise; confirms requirements are clear, follows a documented development/build methodology and makes sure a robust unit and system/integration testing regimen is followed to deliver solutions per designs.
• Requires detailed knowledge of real-time programming in C, C++, and Java.
• Outlines, develops and documents clear requirements and technical specifications that follow an established methodology.
• Creates and updates documentation as necessary to ensure architectures, designs and other descriptions are up to date and describe the as-deployed system.
• Consults in the development/build planning process with customers, IT business systems analysts, architects, information security, and other team members, taking the lead on all technical issues/solutions.
• Conducts or contributes to the design specifications and assists in sizing technical requirements.
• Develops technical solutions to meet defined requirements including changes, enhancements or development of new infrastructure, platform and other systems.
• May oversee or assist with oversight of third-party technical resources providing services to Amtrak.
• Ensures all work is in harmony with all defined industry and company standards as well as ensures that overall implementation is aligned with Amtrak's technology strategies.
• Adheres to quality standards and procedures. Reviews modules for quality assurance and checks compliance with application architecture standards and SLAs. May assist in defining development guidelines and standards to be utilized in system/solution development/integration. Provides on going maintenance of systems, serving as a point of escalation.
• Leads, guides and provides cross functional project oversight for technical teams/resources.
• Assists in the development of user guides and training documentation. Provides technical guidance or system process expertise for Production Operations & Maintenance teams.
• Develops technical reports and presentations for senior management, as needed.

 
MINIMUM QUALIFICATIONS:
 

• Bachelor’s Degree in Computer Science, Information Systems or Business Management plus 7+ years relevant experience or 11+ years of relevant work experience in subject matter expert capacity required to satisfy education and experience requirements
• Broad systems development and/or systems analysis experience with a displayed mastery of multiple program languages, infrastructure components