Senior Event Coordinator - Boston

If you enjoy coordinating, planning, and managing meetings and events; are engaging, proactive, and detail-oriented; work well and thrive within a team environment; and are passionate about providing an outstanding customer experience, join us!

Work you’ll do

Event Coordinators are responsible for the planning and execution of medium to large-scale in-office meetings and events for our Deloitte professionals and clients. They manage and/or coordinate the end-to-end planning and execution process for customers working with and leveraging team members and vendors for successful day-of delivery.

As an Event Coordinator at Deloitte, your responsibilities will include:

• Consulting and driving the event process on behalf of the customer providing expertise, support, and guidance in areas such as menu planning, room selection and set-up, sourcing and securing vendors, logistical planning, and day-of execution.
• Maximizing meeting space utilization by supporting the reservation and meeting space management process working with customers and the team to effectively use meeting space including addressing space conflicts and negotiating space needs.
• Supporting day-of execution including coordination with team/vendors, last-minute logistical needs, ensuring effective set-up/execution of the event, and providing course correcting instructions/directions, when needed
• Managing and fostering relationships with the team, vendors, customers, and other key stakeholders through effective communications, collaboration, and engagement with the purpose of delivering a “best in class” event experience.
• Performing post-event duties such as expense processing, invoice reconciliation, and event success assessments and assisting with next steps such as providing feedback to team/vendors to improve the process.

The team

At Deloitte, the internal operations team provides a full range of hospitality and business services. We help our Deloitte professionals with daily office support needs, meeting and event planning and execution, and an array of other services related to office operations and facility management. Our team members work collaboratively and apply their specialized knowledge and skills to think proactively to provide a holistic customer-centric “experience” for our Deloitte professionals, clients, and guests.

Qualifications

Required:

• Minimum of 3 years of related hospitality or office support experience in a corporate, hospitality, service-oriented, or customer-centric environment
• High school diploma
• Ability to work occasional overtime.
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

An Ideal Candidate will possess:

• Associate/bachelor’s degree
• Advanced experience in Microsoft Office applications
• Hospitality/corporate background with a focus on event planning
• Strong technical skills, including proficiency in Microsoft Office
• Excellent written and verbal communication/interpersonal skills.
• Excellent critical thinking, decision-making, and conflict-resolution skills
• Effective problem-solving and negotiation skills
• Willingness to be cross-trained in other office support service areas for backup support and assume additional responsibilities/projects when necessary and as appropriate.

Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html

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