Associate Manager, Customer Supply Chain

SC JOHNSON IS A FIFTH-GENERATION FAMILY COMPANY BUILT ON THE SPIRIT OF OUR PEOPLE. We have been leading with purpose for over 130 years, building iconic brands that win the hearts and minds of consumers – such as Raid®, Glade®, Ziploc® and more, in virtually every country around the world. Together, we are creating a better future – for the planet, for future generations and for every SCJ team member. Join our winning team of Wave Makers and Go Getters and help us write the next chapter in the SCJ story.

The Company's Total Rewards package is at or above industry levels. The expected base salary range for this position is between 93,600.00 USD - 122,850.00 USD. Job related skills, experience, education, and location will be considered in setting actual starting base salary. In addition to your base salary and depending on job level, eligibility, and performance, a total package may include profit sharing, a short-term incentive and/or long-term incentives. As a family company, benefits are a key piece of our Total Rewards package as well and we’re proud to provide a comprehensive, competitive, and differentiated benefits program that our people and their families value.

ABOUT THE ROLE

Drive Strategic Impact at the Intersection of Supply Chain and Customer Success!
Are you ready to lead with purpose and precision? As the Associate Manager, Customer Supply Chain supporting Sam’s Club within the Warehouse Club channel, you’ll be the critical link between our commercial teams, supply chain partners, and one of our most influential customers. This role is your opportunity to design and deploy a high-performing, cost-effective supply chain that delivers on key metrics like case fill, OTIF, event execution, and cost savings—all while strengthening SC Johnson’s position as a preferred supplier. You’ll also lead strategic initiatives, drive cross-functional collaboration, and shape the future of customer supply chain excellence.

KEY RESPONSIBILITIES

• Monitor Supply Chain scorecards (internals and externals) and apply course corrective actions as needed for assigned customers

• Develop and deploy analysis for communication to the customer and key cross-functional areas to improve supply chain compliance and effectiveness

• Maintain key relationships with sales, customer, and cross-functional teams through effective communication and consistent routines

• Collaborate with supply chain team to plan, build, and deliver customer specific items, programs, and events with effective forecasting, planning, and risk mitigation

• Leader of WHC specific processes, including WHC Operations

• Partner to execute against strategic customer development opportunities and deliver growth commitments operationally

• Identify ways to create flexible supply chain options/tools and resources that enable sales growth goals

• Execute best route to market and cost-to serve supply chain processes for SCJ and our Customers; accountable for the supply chain initiatives that drive improved effectiveness and cost savings

• Unsaleable/Returns collaboration across assigned customers to drive profitable category growth

• Coordinate with sales as needed to improve order and shipment processes and key event execution and planning

• Manage day-to-day issues with each assigned customer related to Supply Chain efficiency

• Main point of contact for all supply chain activities between sales, the customer, and SCJ supply chain

• Key Metric responsibilities include: OTIF; Promotional event execution; Seasonal execution; Reverse logistics; Bracket pricing; Cost savings; Deductions management

• Execute activities to back up team members in the Large Format Channel during temporary absences. This may require detailed customer-level planning, using SCJ’s and the customer’s systems and analytic tools.

REQUIRED EXPERIENCE YOU’LL BRING

• University degree required and 5+ years relevant experience, or advanced degree and 3+ years relevant experience

• Military experience considered in lieu of education requirement

• Qualified candidates must be legally authorized to work in the United States

PREFERRED EXPERIENCES AND SKILLS

• University Degree in Engineering, Supply Chain, or related business discipline

• 5+ years of successful experience in Supply Chain, Account Management, or Shopper Insight Analytics

• Good verbal and written communication skills at all leve