Medical Assistant - Primary Care Swartz Clinic

1. Patient Care: This will have been satisfactorily performed when…
   1. Patient Clinical Data is collected by obtaining vital signs, chief complaint, allergies and medication list at all times.
   2. Patient medical records, notes and physician orders are accurately maintained, reviewed and documented to ensure accurate tracking of patient care in accordance with documentation standards.
   3. Medication is prepared and administered according to physician/practitioner orders at all times.
   4. Assistance is provided with minor surgical procedures (sutures, I&D, Joint injections, mole removal, biopsy, laceration repair, PAP smear etc) as requested.
   5. Procedures for obtaining, handling and processing of specimens and cultures are followed at all times.
   6. Equipment such as EKG, Scales, Pule Oximeter, B/P Cuff, Nebulizer, Glucometer is effectively used as evidenced by lack of malfunction due to operator error.
   7. Assistance is provided in preparing patients for procedures such as mole removal, biopsy, laceration repair, PAP smear etc.
2. Coordination of Care: This will have been satisfactorily performed when…
   1. Patient referrals to other physicians (consults), educational facilities are completed within 2 days of notification.
   2. Referrals to educational facilities such as diabetic education are completed.
   3. Diagnostic testing as ordered by the physician/practitioner is effectively coordinated as evidenced by lack of complaints. Communicates with other healthcare providers regarding patient care within expected timeframes.
   4. Patients are notified of test results, changes in medication and other alteration in care as instructed by practitioner within 48hrs of test.
   5. Other healthcare providers are communicated with regarding patient care as evidenced by lack of complaints.
   6. Prescription medications are called into the pharmacy as ordered by physician/practitioner.
3. Quality: This will have been satisfactorily performed when…
   1. Displays sensitivity, courtesy and respect when dealing with patients and co-workers.
   2. Team members are readily assisted as needed.
   3. Questions & concerns from patients and/or family members are answered/addressed in an appropriate manner as evidenced by lack of customer complaints.
4. Other Duties as Assigned: This will have been satisfactorily performed when. ​​​​​​​​​​​​​​

• ​​​​​​​Other duties as assigned are completed.

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• Experience: Completion of MA program or 1-year clinical experience, no certification
• Education: High School or equivalent Graduate of an accredited Medical Assistant Program
• Skills: Good customer service and communication skills.
• Licensure: BLS certification