Senior Director, Program Management

Position Overview

The Senior Director, Program Management is accountable for the leadership, direction and guidance on all Program Management activity within the FDBU site.  This includes but not limited to the directing of all Program Managers, ensuring all planning and delivery of programs from the point of contract signature (Scope of Work, Letter of Intent, Contract) through program closure have been appropriately executed.  This role ensures that we provide First-in-Class service in alignment with our contracted commitment to clients and our company vision and mission. The Senior Director, Program Management will report to the Head of Site and receive coaching and feedback from the Head of Site as well as the Global Head of Program Management. In addition, the Senior Director, Program Management supports the initial customer interface and the commercial organization, as well as provides their process design and regulatory expertise in the initial phases of program design with customers.  They contribute significantly to the development of best practices to be deployed globally across all FDB sites while building and leading a team of Program Managers for the RTP site. This role also engages with all areas, embracing a holistic approach to customer service and deliverables and ensuring alignment with relevant stakeholders.

Company Overview

We are ‘Advancing tomorrow’s medicines’ and making a real difference to the world in which we live. At FUJIFILM Diosynth Biotechnologies, we partner with our clients to deliver recombinant proteins, viral vaccines and gene therapies to patients. As a Contract Development & Manufacturing Organization (CDMO), our focus is to combine technical leadership in cell culture, microbial fermentation and viral vectors with world class GMP manufacturing facilities to advance tomorrow’s medicines. We seek candidates with proven ability to work independently and collaboratively to achieve optimized strategies, and execution programs with the ultimate goal of delivering products that transform the lives of patients.

Job Description

Main Responsibilities:

• Leads, directors and manages, the portfolio of programs within the site, specifically, but not limited to: Setting governance; Long term strategy; Customer interactions at the executive level; full accountability for the portfolio and associated department budget.
• Provides oversight, direction and thought leadership on the portfolio of programs to the SLT to ensure alignment, direction and potential issues with customers both current and future.
• Leads, directs and coaches approximately 4 direct reports, with a total team of approximately 7 program managers.
• Leads the planning and execution of programs in alignment with FOB-Program Management business case (vision, mission, SWOT/SIPOC, strategy-goals-objectives) respective of the site.
• Provides overall guidance and direction to Program Management staff on all aspects of program handoffs, onboarding of sales team and contract elements.
• Collaborates with impacted functional areas for inputs to ensure SOW elements are complete and realistic
• Provides overall direction to program managers to ensure that the SOW is organized based on revenue-generating segments of work
• Ensures that financial activities & program milestones are aligned (SOW, PPS, revenue recognition milestones, change orders, invoicing/payment activities) and reports out to SLT
• Develops and maintains Master Project Plan (MPP) including accurate durations & accountabilities for all revenue generating milestones throughout the scope of the program (contract sign, AD, tech transfer, clinical, commercial, QA, QC, release, ship deliverables, transfer in, transfer out) across the portfolio of programs at the site
• Partners with the Sales Team to identify opportunities for additional work within the current contract
• Partners with functional roles who oversee planning and execution to ensure that MPP revenue generating milestones are accurately translated into functional deliverables
• Coaches, guides and ensures direct reports
• Ensure the approach and details of pricing strategy and all work requested beyond the SOW/contract is covered by change orders
• Ensures team has appropriately conducted cross-functional Program Kickoffs (Internal & Client) upon contract signature
• Assembles program core team, educate the impacted organization about the client, the molecule(s), indication, scope of work
• Supports and drives team on tech transfer activities, define risks & mitigation actions (materials, equipment, long lead times, item specs, methods, etc.
• Confirms joint steering committees & project teams for all programs
• Ensures team organizes, leads, and facilitates cross-functional project team