Director of Sales Operations

About ITS Logistics

Are you ready to unleash your potential and be a part of one of the fastest growing, exciting, logistics companies in the US? ITS Logistics is a premier Third-Party Logistics company that provides creative supply chain solutions.  With the highest level of service, unmatched industry experience and work ethic, and a laser focus on innovation and technology–our purpose is to improve the quality of life by delivering excellence in everything we do.

 At ITS, we invest in your personal and professional growth, providing the tools, resources, and support you need to unleash your full potential, collaborate with like-minded teammates, and seize limitless opportunities. By joining our all-star team, you will be part of an organization that values your unique skills, encourages your drive for excellence, and recognizes your unwavering commitment to achieving our shared goals.

We empower our team members to become champions in their respective fields by nurturing a culture of collaboration, competition, and unyielding resilience. We believe that together, we can conquer any challenge and achieve remarkable victories.

Want to learn more about ITS Logistics?  Check out our website!  www.its4logistics.com

About the Position

Join ITS Logistics as the Director of Sales Operations, a leadership role where you will drive strategic initiatives to enhance the efficiency and effectiveness of our sales organization. As a key member of our leadership team, you will play a critical role in optimizing sales processes, implementing technology solutions, and fostering collaboration between sales and other functional areas. You’ll drive commercial analytics, shining a light on our sales funnel, conversion metrics, marketing qualified leads, etc. You’ll be the light in the watch tower. You’ll help organize and govern prospecting activities and the associated targeted and existing accounts. You’ll drive rules of engagement related to leads and accounts across the enterprise. You’ll help to orchestrate effective cross selling across all business units.

Responsibilities

• Implement best practices to enhance the overall sales cycle, from lead generation to deal closure.
• Identify, assess, and implement sales technology solutions to streamline operations and improve data visibility.
• Collaborate with IT teams to ensure seamless integration of sales tools and platforms.
• Develop and maintain robust reporting mechanisms to provide actionable insights to the sales team and leadership.
• Analyze sales data to identify trends, opportunities, and areas for improvement.
• Collaborate with sales leadership to develop accurate sales forecasts and budgets.
• Monitor and report on sales performance against targets, providing strategic recommendations for improvement.
• Foster collaboration between sales, marketing, finance, and operations to ensure alignment of goals and objectives.
• Act as a liaison between sales and other departments to address operational challenges and optimize processes.
• Develop and implement training programs to enhance the skills and capabilities of the sales team.
• Provide ongoing support and resources to enable continuous learning and development.

Requirements

• Proven experience in a sales operations leadership role within the logistics or related industry.
• Ability to work collaboratively with finance teams to align sales goals with financial objectives.
• Track record of identifying and implementing process improvements within sales organizations.
• Experience in managing and analyzing sales data, using CRM tools to drive decision-making.
• Experience in administering training programs for sales teams.
• A commitment to enhancing the customer experience through streamlined processes.
• Strong analytical and strategic thinking skills.
• Exceptional communication and collaboration abilities.
• Demonstrated leadership skills with the ability to drive organizational change.
• Bachelor’s degree in business, Marketing, Communications, or related field preferred.